Hi,We are just evaluating the Helpdesk section of Lansweeper. Every time someone does an update to a ticket, an email is sent to the requester (which is fine). However, the email always contains the entire history of the ticket, rather than just the ...
We have some network devices which are using mDNS and SNMP.. The mDNS hostname is generated by the system and is not changable. It seems that Lansweeper is scanning mDNS after all other protocols and sets the AssetName to the mDNS name.Is it possible...
Hi All, I couldn't find any information in the API docmentation so I figured I would reach out to the community. Are there any API's available through LS Cloud that allow the modification of asset information, specifically the state, location, and co...
HelloAfter deleting a computer, its name still appears in the LSAgent menu. Wouldn't it be correct to automatically delete it after deleting the computer here as well.RegardsDušan
Hi,We are setting up Lansweeper Cloud but we are working based on the IP addresses rather than URLs to block/allow. Yes, we know it's a bit backward but are looking to improve things very soon. Does anyone know what IP range we need to allow out fo...
Hi! We are on Lansweeper v. 11.1.1.3.Using the drop-down menus in the "Edit ticket" window is bugged.When I have let's say a Category sub-menu where there's listed several ticket categories then the drop-down menu extends too much so I need to scroll...
Hey Lansweeper community! We’re thrilled to announce a new update to our API that empowers you to edit your assets more efficiently. This enhancement is designed to give you greater control and flexibility in managing your IT environment. Here’s eve...
Good morning!After years of putting it off, I've finally started to dive into the location mapping feature of Lansweeper. I uploaded the floorplans that I have available, but they are fairly small. Well, small enough that having all of the assets f...
