We just migrated our email from an on-prem service to Microsoft 365 using GRAPH api per the documentation and ALL of our Ticket Dispatching rules (all firing off of variations of: <setdifferenttickettypes>@domain.com) stopped working. All of them we...
Hi, I have successfully installed Lansweeper on a server. I chose the cloud mgmt option. It then scans the network. When the scan finished, I noticed a few computers are getting a scan issue which is "No valid credentials found. Check encryption file...
Whenever i remove someone from a ticket, on subsequent updates i get prompted to re-add them. How can i stop the behavior?
Hi there! Manage all the information about your inventory assets in a single tool: Consult your financial data from Lansweeper! We added a new section with data such as PO number, PO date, cost center, vendor name, acquisition type, and more. From LS...
We have an interesting phenomenon that started a few months ago. The lines of the email signatures are displayed offset. In other words, there are additional line breaks that shouldn't be thereRestarting and installing updates made no difference. We ...
Hi all,We're currently using SQL Server 2019 and Lansweeper may end up being the last SQL database we need. I see posts for upgrading from a free version to SQL Server, but nothing about downgrading. I would think it's possible to downgrade to SQL Se...
Is there anyway to get Lansweeper sites to ignore assets that have the status decommissioned?Yesterday I had a decommissioned computer that was showing up in risk insights. I choose to ignore that computer, but there is one computer that show up on t...
I have an agent that is not getting emails when he is assigned to them. He has two AD accounts, john.smith@domain.com and jsmith.adm@domain.com . The system is sending these emails to jsmith.adm@domain.com instead of john.smith@omain.com I chec...
