I just wanted to edit the widget mentioned in the title, so that it would only show me Windows device types and Monitors. After doing some research, I found that widgets (charts) are fed by Lansweeper's built-in reports, and I found the one I was loo...
Hello Lansweeper Community! We’ve got a slightly delayed update this time ( thanks to an exciting company event last week) but don’t worry we’re back with a quick roundup of the latest tips, solutions and discussions happening across our forums: Lans...
Greetings. I am having problems with tabs in the Helpdesk.Sometimes the tabs reset themselves. As in the filters I have saved are no longer applied. Other times I have multiples of the same tab. As in I have 2-4 of the same tab all of a sudden. This ...
Good day,I'm unable to edit or delete one particular Asset Group. Somehow we ended up with two asset groups with the same exact IP range, but with two different location names. One had the correct location name and the other had the incorrect locatio...
Anyone can help me solve this?A user creates a ticket, and Lansweeper creates new tickets for each response, is there anything i can do this?Thanks for the Help, In advance.
Is there a way to exclude guest VM that are off? We want to avoid having templates or idled VM in our database. We can exclude HyperV guest totally but I would be interested to see if could keep VM who are online.
We have managed to scan all our Cisco network Switches using SNMP however as each switch is identified by its own management interface MAC address, these mac addresses don't match with the ports they use to connect to each other, therefore they know ...
A user who tried to create a ticket via the helpdesk received the following error message:However, other users can create exactly this ticket without any problems (same title, same values, same description).The user always receives the error, regardl...
