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Problem: Software starts in background service at deploy

Hello community,I try to describe my problem a little better, I deleted the old thread I distribute a software, or just a file as an exe to the C partition as a copy.Then this should be started directly on the PC.In the first picture you can see my D...

EDV_OHZ by • Engaged Sweeper III
  • 4424 Views
  • 1 replies
  • 0 kudos

VPN computers - Location

Hi thereOur AD is not setup with separate OUs for different countries, I am trying to run a report in Lansweeper that only lists current computers seen in New Zealand in the last 30 days, if the users last login was in the office thats fine as it wi...

LFCNZ by • Engaged Sweeper
  • 4001 Views
  • 2 replies
  • 0 kudos

Closing and re-opening of tickets

Hi everyone,Just curious how others deal with this issue. We have several ticket types that get closed very quickly. Password unlocks, report reprint requests, etc. We often close these tickets at resolution. However, then the person replies to the e...

ewatson by • Engaged Sweeper II
  • 10863 Views
  • 5 replies
  • 0 kudos

Last User - Linux and MAC

Hi guys.I was wondering if the field "Last User" was available for MacOS and Linux computers. It works for Windows but not for Mac and Linux so far. There's any way to accomplish that?

Thieslei by • Engaged Sweeper
  • 1908 Views
  • 0 replies
  • 0 kudos

Helpdek Call Re-Opened

I am sure its a simple fix, but when I close a call and make it public the end user is often polite and replies with a Thanks", which then reopens the call and I have to close it again How do I avoid this while still informing the end user that the c...

bford by • Engaged Sweeper
  • 33431 Views
  • 25 replies
  • 0 kudos

Script to remove Windows apps?

Hello community,I ask aroundDid someone already have a deployment script to remove the Windows apps, like skype?I have already tried the Powershell but I always get the error "-196608"Would be great if someone could export the script and put it under...

EDV_OHZ by • Engaged Sweeper III
  • 3911 Views
  • 1 replies
  • 0 kudos

delete predefined reports

Is there somewhere on the site a page that contains all predefined reports?I'd like to delete all the unused ones; in order to have a clear overview of relevant reports.But for the future I'd like to be able to check what is installed by default and ...

B_L_ by • Engaged Sweeper III
  • 2939 Views
  • 1 replies
  • 1 kudos

Help with Device and AD report

Hi I couldn't find anything online and I am looking for some help. I am trying to create a custom report that displays all devices on my Lan which includes, model, serial, IP Address, and MAC Address however when I try to include the last user that l...