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Tickets missing from database after upgrade

I have emailed support, but was hoping someone here would have an idea.This morning I upgraded Lansweeper, made a copy of the DB,etc as suggested, and after the upgrade, tickets 1234-1395(ish) are missing. New tickets are being created with the old...

pryan67 by • Champion Sweeper II
  • 4625 Views
  • 2 replies
  • 0 kudos

where can i see the total number of assets

Hi,I am currently testing lansweeper, i am in the 20-day test period ( unlimited Assets ).A scan of the IP networks is complete. Where can i find an overview of all assets. Where can I see how many assets I would have to buy for later use.Thanks!rega...

Resolved! Deployment with Free version

Hello Folks,After spending a day fiddling about with an expired trial version of Lansweeper (now in free mode) I've got to ask, is the deployment functionality supposed to work? Or is this a paid feature only?I'm not being successful running any dep...

Moopere by • Engaged Sweeper II
  • 16123 Views
  • 10 replies
  • 0 kudos

Ubiquiti Unifi OID and MIB files

I did a full SNMP walk against my UAP-AC-PRO's and exported them. I did make some notations in the SNMPWALK text file for what I could identify (before I found the MIB files)The MIB files are direct from Ubiquiti, but they were last updated in 2014, ...

crashff by • Champion Sweeper
  • 22059 Views
  • 1 replies
  • 1 kudos

Migration to another server and SQL

Hello,I'm attempting to migrate our Installation from one server to another, at the same time migrating also from compact DB to a DB on our SQL-server.I'm trying to follow this:https://www.lansweeper.com/knowledgebase/moving-your-database-from-sql-co...

datev by • Engaged Sweeper II
  • 6785 Views
  • 4 replies
  • 0 kudos

Remote print management

You can omit the shellrunas bits if it is not applicable to your environment. This lets you manage the printers on a remote machine similar to using print management but with a stripped down gui.{actionpath}shellrunas /accepteula /netonly rundll32 pr...

steveb by • Champion Sweeper
  • 8698 Views
  • 3 replies
  • 1 kudos

LSAgent Version

How can I know the LSAgent version I have currently running on my macOS?I need this info to see if a newer version is available.Thanks!

roberto_m by • Engaged Sweeper III
  • 3432 Views
  • 1 replies
  • 0 kudos