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Software License Compliance Downgrade Rights

Looking to see if there is a away to account for downgrade rights within the LanSweeper software compliance report. For example, via Microsoft Volume Licensing if we have purchased 100 Office Standard 2016 licenses we could installed 50 at Office 201...

dwclarknu by • Engaged Sweeper II
  • 4056 Views
  • 1 replies
  • 1 kudos

Scan specific Information Event from Eventviewer

Hello, is it possible to scan just one specific Folder or Event from Eventviewer?More precisely I just want to additionally scan information events from EventViwer/Applications and Services Logs/Microsoft/Windows/TaskScheduler.Due to my reserach I on...

Adding HTML to ticker using API

Recently we updated the landsweeper version to the lastest version and before i was able to format the description of the a ticket using HTML on my Description field using the API. Now is giving me 404 error if i add an html tag to any parameter anyb...

Duplicate Asset 1 Mac address, 1 domain\computer\1

Another duplicate asset question...I have one virtual machine that started showing up twice under assets. I've tried deleting both several times and both keep showing up. 1 chooses the MAC address for whatever weird reason in the AssetUnique field ...

skilley80 by • Engaged Sweeper
  • 19756 Views
  • 13 replies
  • 2 kudos

Resolved! Active Directory scan returns all users not my users

I have the same setup for AD computers, and AD userscanning targetsou=123,ou=ABC,dc=Company123,dc=net (123_ABC)It works for computers. I only get assets where ou=123Users I am getting all the users in ABC not 123Ou123 is a subfolder of ABCAny idea w...

Email Notifications for AD Users

After a ticket is submitted via the HelpDesk console and an agent has responded, is there a setting or option to have an email notification sent to that specific AD user notifying them of the response to their ticket? We have numerous users whose pri...

Vrogers by • Engaged Sweeper II
  • 6883 Views
  • 3 replies
  • 0 kudos

How EXACTLY Does LS Count Assets?

I received a notification that my scanning license asset limit is currently at 95%. So I am beginning the daunting task of trying to find where assets are being counted, if there are any duplicates, whether I can exclude them, etc.How does LS ACTUAL...

mhammond by • Champion Sweeper
  • 17969 Views
  • 10 replies
  • 1 kudos