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General Discussions

Find answers to technical questions about Lansweeper.

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Remote lansweeper

Is it possible to install a Lansweeper server on a server in a datacenter then installer the LsAgent on PCs at a different location. The networks would not be linked by a VPN

Bulk remove old domain users from Lansweeper

My company had a child domain that no longer exists. I've removed the domain from the scanning ranges, removed its DC entry in "Active Directory Preferred Domain Controller".I also checked the box to remove both computer and user assets from Lansweep...

mgiljum by Engaged Sweeper III
  • 5733 Views
  • 1 replies
  • 0 kudos

Weekly tasks

Hi Is there a way to set scheduled tasks for the helpdesks, so every week we get a helpdesk ticket?

Zacs by Engaged Sweeper III
  • 19644 Views
  • 7 replies
  • 3 kudos

Bulk user deletion

Hi folks, I need to delete all users who do not have .ox.ac.uk at the end of their e-mail address. Is this possible? I assume this would potentially leave a load of orphaned tickets - is there any way to deal with them in bulk, too?Many thanks,Adam

hert6079 by Engaged Sweeper
  • 3381 Views
  • 1 replies
  • 0 kudos

Set AssetType based on Model?

We have some iLo devices that pull the correct model, but then set the assettype as Webserver. Is there a way to automatically have models be made as a specific assettype like you can with OIDs?

tcooper by Engaged Sweeper III
  • 3771 Views
  • 1 replies
  • 0 kudos

Manual creation of an asset in a database

Could you suggest the correct algorithm for manually creating an asset so that the asset can be recognized during scanning?The main idea is that we want to use Lansweeper to account for the equipment, including the one that is not yet in use (new mac...

AndreyB by Engaged Sweeper
  • 3808 Views
  • 1 replies
  • 0 kudos

Remote Install update and restart if neeeded

Hi,By default Windows will only install updates on Shutdown, and rebooting with pending updates just leaves them waiting. I want to use the custom command to install windows update remotely, massly and auto restart if needed. Anyone have the experien...

hoanv9 by Engaged Sweeper II
  • 3815 Views
  • 1 replies
  • 0 kudos

My tickets tab is empty

Hello, I am a new user. Before buying it I would like to try it. I have question, in the user dashboard interface is there a way to hide my tickets? otherwise I think there is a problem with using my ticket. When you click on the link corresponding t...

TISTIM by Engaged Sweeper
  • 4979 Views
  • 1 replies
  • 1 kudos