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Performance scanning - incorrect values

HiLast week I've installed version 7 and set Performance scanning history to 7 days. Today I run your Top CPU report (top 50). All servers have >65% CPU which is not real. According to Lansweeper some servers have almost 100% CPU but in reality they ...

Borek by • Engaged Sweeper II
  • 7155 Views
  • 4 replies
  • 0 kudos

Add logic to certain ticket submission

Hello,Wondering if I can automatically CC (not having to have the user add it as a CC user) a distribution list when a certain ticket is submitted?I could create rules on the inbox to forward on certain txt/subject line, but them I am relaying on the...

richv by • Engaged Sweeper II
  • 4482 Views
  • 2 replies
  • 1 kudos

Avast scanning still failing

It is really exhausting and time consuming for other people to have to upload a picture to an external link just so they can do YOUR job of fixing problems with your software.This problem has been happening for quite some time now.As I have stated be...

EB by • Engaged Sweeper III
  • 2952 Views
  • 1 replies
  • 0 kudos

Resolved! History deleting daily

Hi,Since upgrading to version 7.1.100.16 on 18th April, I've noticed that changes -/+ on the "History" tab on assets is getting showing all software as being removed (-) and then a (+) appears once a re-scan is done, and is throwing my reports off, u...

Cisco Catalyst Switch

Hi all,To keep a better eye on the hardware status of Cisco Catalyst switches, I've compiled a collection of some OID's that provide the status of the temperature, fans and power supply units.For the fan and PSU OID, the status integers are returned ...

Esben_D by • Lansweeper Employee
  • 6505 Views
  • 0 replies
  • 2 kudos

Palo Alto Firewalls

Hey everyone,Below you can find a custom OID file for import into Lansweeper to monitor some vital information on your Palo Alto firewalls.To get started simply do the following:Verify that your Lansweeper is on version 7.1 or higher. If needed you c...

Esben_D by • Lansweeper Employee
  • 18603 Views
  • 6 replies
  • 8 kudos

Import Assets with Documents

Our Division is migrating to a new instance of LanSweeper - on the same network.The problem is we want to import the assets on the old instance AND include any DOCUMENTS that are attached to the assets.How can we import the associated Documents?

ISHIDAWN by • Engaged Sweeper
  • 4508 Views
  • 3 replies
  • 0 kudos