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Resolved! AD group based role assignment not working

Hi,I have about 190 users in Lansweeper. We are not utilizing the helpdesk functions. I saw that I can change user role assignment to be AD group driven instead of having to assign a role each time a user is added. I created 3 new roles with correspo...

JoeH by • Engaged Sweeper
  • 4827 Views
  • 1 replies
  • 0 kudos

Resolved! Auditing deletes

I'd like to have some trace when a user removes a device. In my case assetname, serial, datedeleted and userdeleted would be enough.Is this possible?I do allow and trust techs to remove devices, but there should be a trace.Thank you

B_L_ by • Engaged Sweeper III
  • 3187 Views
  • 1 replies
  • 1 kudos

Resolved! Lansweeperservice fails to start @reboot

v. 7.1.40.5Local SQLExpressI have a recurring issue with this. The server is scheduled to reboot once a month. The windows event log is:lansweeper.domain.com MSWinEventLog 3 System 959 Sun May 19 12:09:32 2019 7009 Service Control Manager N/A N/A Err...

WhatPasta by • Engaged Sweeper
  • 3661 Views
  • 1 replies
  • 0 kudos

Resolved! Trial license with new version

Hi,We had a lansweeper license and updated to latest version.When I saw the new features I requested a trial.I got sent a trial license but after importing it overwrite my current license.Will I have to import our paid license agaan after the trial?I...

SteveOZ by • Engaged Sweeper
  • 4189 Views
  • 1 replies
  • 0 kudos

LastLogon Data

In v7 of Lansweeper is the Windows Last Logon data still just the current logged on user at the time of the computer being scanned or is it now truly listing logon times?Thanks!

ghelpdesk by • Champion Sweeper
  • 3909 Views
  • 1 replies
  • 0 kudos

Windows assets not being set to non-active

In our options, we have it set to "Set assets to non-active if not seen in the last [30] days."However we found 395 Windows assets whose last seen day was greater than 30 days ago.Why are these not being changed to non-active automatically?Have run t...

davepusey by • Engaged Sweeper II
  • 19187 Views
  • 16 replies
  • 1 kudos

Helpdesk Teams & Built-in Admin

Hello all,I'm attempting to remove the default teams from the LS Helpdesk and it's telling me the teams still have agents. The only agent still assigned to them is the built-in admin. It gives the error regardless of whether the account/agent is acti...

Powershell script for WOL on VLAN

Recently I had the issue that my lance server is in a different plane than my clients.Because you can not send wol request over different vlans, the built-in action of lansweeper does not work.However, it is possible to use the supplied wol.exe tool ...

HKLM_ by • Engaged Sweeper
  • 10768 Views
  • 1 replies
  • 1 kudos