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Find answers to technical questions about Lansweeper.

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Version Check Page

After installing version 7.0.30.66, when I check for new versions of the app, it still shows version 6.0.151.34. Is this to be expected or is anyone else seeing this?

warranty information missing

We are using lansweeper with license for 1500 assets for about 2 weeks. We noticed that just a few of assets has the warranty information ( 4 out of 900 ).For many assets the information about warranty is missing. ( for HP, DELL, LENOVO, IBM. ). We a...

Dell Switch Servicetag

Hello,Lansweeper is not detecting the servicetags of our dell switches and thus no warranty information is being collected.Is there anything for me to do (custom OID?) to get this fixed?

hdejongh by Engaged Sweeper
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Imageright Installation

<?xml version="1.0" encoding="utf-8"?><Package> <Name>IR 6.7 Install</Name> <Description></Description> <ShutdownOption>0</ShutdownOption> <ShutdownTime>0</ShutdownTime> <MaxDuration>1800</MaxDuration> <Rescan>True</Rescan> <RunMode>2</RunMode...

Lannes by Engaged Sweeper
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  • 4 replies
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Is the conditional step for OS arch broken?

I've made a very basic package to WOL.1. Check for 32, if successful, install 32.2. Check for 64, if successful, install 32.3. Install 32, stop if fail/successful4. Install 64, stop if fail/successful"Result: Deployment ended: No returncode. Pack...

uVNC alternate?

Hi, does anyone know a way to modify the remote desktop connection speeds or if not, does anyone know a way to use another vnc software like tightVNC instead of the uVNC?

adaci by Engaged Sweeper
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  • 2 replies
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Static Text block for tickets...

IMHO we are in desperate need of a way to add static text sections in the ticket creation process.The little question mark (while efficient) is not adequate to give instructions and is generally missed during the process. Allowing us to design a form...

Wmorrill by Engaged Sweeper II
  • 10729 Views
  • 5 replies
  • 1 kudos

Insert custom report into database

Hello,I'm trying to insert my custom report directly into the database. But when I try to run the report I got the following error: "Cannot find query"I've run the following code: insert into dbo.tsysreports (dbo.tsystreports.Reportquery, dbo.tsysrep...

hestia by Engaged Sweeper
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  • 1 replies
  • 1 kudos