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Unable to connect to scan Intune

Hello.Following these instructions (https://www.lansweeper.com/knowledgebase/how-to-scan-mobile-devices-through-microsoft-intune/) I'm unable to connect to see the remote devices connected to Intune.To try it, I'm using my personal account, Intune ad...

Xavi by • Engaged Sweeper II
  • 6052 Views
  • 2 replies
  • 0 kudos

Resolved! Nuance PDF Converter Professional 8

HiWe use "Nuance PDF Converter Professional 8" on site, and i want to see if its possible to retrieve the license key that was used on each PC?also, when querying the software, it pulls back some machines twice in the report.any help appreciated.

SCCM Scanning Failure

Hello,We're attempting to get Lansweeper to scan our SCCM deployment. We were pretty sure we added our domain lansweeper account to SCCM correctly. We get this error when we attempt to scan.Entity of type "SccmSoftware" in state "Added" has caused a ...

Resolved! Adding tab to user portal

I'd like to add a custom tab to the end user (help desk) portal. The tab/link would either be a hyperlink to take the user to another site (e.g. https://wiki.company.com or a link to a page on the Lansweeper portal where I can display an external lin...

nzuser1 by • Engaged Sweeper
  • 7968 Views
  • 2 replies
  • 0 kudos

Unauthorized administrators report wrong

Hello,our report for unauthorized administrators shows wrong and sometimes multiple entries for users in the local administrators group. I need that report to keep track of users who still have admin rights coming from our old system (local user acco...

taext by • Engaged Sweeper
  • 3571 Views
  • 1 replies
  • 0 kudos

Dashboard and Performance question

Is there a way to put the performance stats for servers on the dashboard? I found a way to sort of do it with the iframe but that is not a great method of doing it.Is there a way to export the performance chart into a report?

Linux servers that are recognized as Windows

Hello,I Have a few Linux servers that are recognized as Windows (see picture attached - the problem is not firewall).These computers have an AD account, but also do others, and they are scanned correctly.How can I "force" the asset to be scanned as L...

Irena2602 by • Engaged Sweeper II
  • 6801 Views
  • 2 replies
  • 1 kudos

Ignored subject filters (regular expressions)

I am attempting to ignore emails using the incoming mail filters under Config > Email Settings > Incoming Mail.When i use [] in the filter string it ignores all mail messages.Can you suggest a way to ignore mail containing those characters?

AM13337 by • Engaged Sweeper III
  • 4479 Views
  • 1 replies
  • 0 kudos