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Resolved! Remote REboot doesnt work

I'm on the latest version but I cant remote reboot or shutdown a computer. I'm logged in with my domain credentials, which I figured I didnt have permissions so then I setup my IT domain admin account in lansweeper with the administrator as a role a...

jbilliau by • Engaged Sweeper II
  • 10037 Views
  • 3 replies
  • 1 kudos

advertisement?

I have a paid licensed version of Lansweeper. I keep getting a banner at the bottom that just throws another X on the screen I have to click. How do I remove this?thank you

EB by • Engaged Sweeper III
  • 3418 Views
  • 1 replies
  • 1 kudos

How to add fixed information to ticket?

Our Service Desk takes actions based on Lansweeper tickets. End users creating tickets know our organization etc, but SD doesn't. We need to deliver them information about those things too. In many cases there's only one option, but I haven't found a...

Juha_Otava by • Engaged Sweeper III
  • 2050 Views
  • 0 replies
  • 0 kudos

Hardware ID

We are looking at AutoPilot and need to get a list of hardware ids. Does Lansweeper capture that information?Adam

agibson95 by • Engaged Sweeper
  • 2665 Views
  • 0 replies
  • 0 kudos

Wrong toner remaining percentage

Hi all,after the latest update to v. 8.0.130.14 the remaining percentage in report "Device: Printer almost out of toner" is totally wrong. Please see screenshot:How can I fix it?Thank youNorma