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Old anti-virus still showing in scans

We moved from Symantec to Sophos recently, and the pilot machines are still reporting that Symantec is installed, although it's been removed. It is being detected using WMI. What is the easiest way to prevent this. We want to roll this out to all...

pryan67 by • Champion Sweeper II
  • 5304 Views
  • 1 replies
  • 0 kudos

Scanning Queue locked

Hi at all, I have an issue with the scanning queue. Scanning queue gets lock after a certain period of time.My Lansweeper version is 7.2.107.4.Someone had the same problem?thanks at all

Lansweeper Connection Test Emails

We just upgraded to version v. 8.0.130.12Now when the lansweeperservice runs we get an email every minute.In C:\Program Files (x86)\Lansweeper\Service\errorlog.txt we are getting the following.2020-04-13 09:36:48,178 [29] ERROR Unhandled exceptionSys...

Can I change which Unique ID is used by Asset types?

I'm just diving in to organizing our Assets into groups, and I keep running into walls with duplicates or an Asset that ends up in the wrong group because its IP has changed. Domain Computers are using the hostname, which is fine. I found a breakout ...

mrdisco by • Engaged Sweeper II
  • 3950 Views
  • 1 replies
  • 0 kudos

Issues with Wake on lan

Hi,sorry for my english i'm french.When I use the Wake on lan in "asset option" of a computer nothing happens.But if I go to a cmd and launch:C:\Program Files (x86)\Lansweeper\Actions\wol.exe "MAC address" this starts.the problem came after the migr...

Christophe by • Engaged Sweeper II
  • 7883 Views
  • 4 replies
  • 0 kudos

Dell warranty lookup error

Hi All,I have a N-1 install of LS, I only saw the update today. I am having issues with the Dell warranty lookup. I have confirmed the host has access to the internet and I have added my details to the proxy config in LS. Still I am seeing warranty s...

Russell by • Engaged Sweeper
  • 5875 Views
  • 3 replies
  • 2 kudos