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Find answers to technical questions about Lansweeper.

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Dashboard and Performance question

Is there a way to put the performance stats for servers on the dashboard? I found a way to sort of do it with the iframe but that is not a great method of doing it.Is there a way to export the performance chart into a report?

Linux servers that are recognized as Windows

Hello,I Have a few Linux servers that are recognized as Windows (see picture attached - the problem is not firewall).These computers have an AD account, but also do others, and they are scanned correctly.How can I "force" the asset to be scanned as L...

Irena2602 by Engaged Sweeper II
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  • 2 replies
  • 1 kudos

Ignored subject filters (regular expressions)

I am attempting to ignore emails using the incoming mail filters under Config > Email Settings > Incoming Mail.When i use [] in the filter string it ignores all mail messages.Can you suggest a way to ignore mail containing those characters?

AM13337 by Engaged Sweeper III
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  • 1 replies
  • 0 kudos

LSAgent devices

I asked this as a tangent in another thread but thought I may get more info on its own.We've installed LSAgent on most of our mobile devices, especially since they may not be on our network and we want to have them check with with the cloud relay. H...

jwood_mls by Champion Sweeper
  • 5913 Views
  • 3 replies
  • 1 kudos

Useful display

I am trying to make a report or some kind of display of up/down status on all of our assets. I would like the down to be in red, up to be in green and problem to be in yellow. I have searched the report site and knowledge base but can't find anythi...

pgreen by Engaged Sweeper
  • 4261 Views
  • 1 replies
  • 0 kudos

Old anti-virus still showing in scans

We moved from Symantec to Sophos recently, and the pilot machines are still reporting that Symantec is installed, although it's been removed. It is being detected using WMI. What is the easiest way to prevent this. We want to roll this out to all...

pryan67 by Champion Sweeper II
  • 5286 Views
  • 1 replies
  • 0 kudos

Scanning Queue locked

Hi at all, I have an issue with the scanning queue. Scanning queue gets lock after a certain period of time.My Lansweeper version is 7.2.107.4.Someone had the same problem?thanks at all

Lansweeper Connection Test Emails

We just upgraded to version v. 8.0.130.12Now when the lansweeperservice runs we get an email every minute.In C:\Program Files (x86)\Lansweeper\Service\errorlog.txt we are getting the following.2020-04-13 09:36:48,178 [29] ERROR Unhandled exceptionSys...