This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign in/Join

Informal SysAdmin Day 2024 Giveaway entry/ies

Since I couldn't enter my "SysAdmin Day 2024 Giveaway" post (late) on July 24th, I'm posting my entry here for posterity before SysAdmin Day. If any other Sweeper has a contribution to add — sharing their favorite tech gadget, sidekick, or beverage —...

MisterP2 by • Engaged Sweeper
  • 94 Views
  • 0 replies
  • 1 kudos

Ticket history missing

Hi all.I wonder why I can't see sent eMails related to a ticket inside the ticket's history.This is a critical feature to allow an agent to see if the user get informed on something.Maybe there is an option to activate this. Who knows?And if not: Is ...

olgr by • Engaged Sweeper II
  • 4807 Views
  • 3 replies
  • 1 kudos

E-mail Eventlog Alert: User login

Morning Everyone,I am trying to get a email eventlog alert together which triggers every time a specific list of users logs in. We have used eventlog alerts in the past, and the user logon report is working, so I know that it is successfully scannin...

aingram by • Engaged Sweeper
  • 3970 Views
  • 2 replies
  • 0 kudos

Resolved! Lansweeper Crash

Anyone else having issues with the service crashing after upgrading? Server 2016 here.Faulting application name: Lansweeperservice.exe, version: 7.0.30.61, time stamp: 0x5b97ccf1Faulting module name: KERNELBASE.dll, version: 10.0.14393.2430, time sta...

abetzold by • Engaged Sweeper III
  • 10318 Views
  • 8 replies
  • 1 kudos

User preferences

I've recently started using the helpdesk, and I've just encountered where a user wouldn't get e-mails from the helpdesk, even though his e-mail address was correctly filled in and Lansweeper wasn't giving me any errors.When I later spoke to said user...

Filter for Tickets with SLA

Hello,Is it possible to create a filter for the helpdesk to show only tickets with SLA’s on it?The only SLA filter I found is the filter “SLA Overtime”.

INNO-IT by • Engaged Sweeper II
  • 2766 Views
  • 1 replies
  • 0 kudos

Networked printers on Lansweeper

I know normally Lansweeper is unable to view networked printers (from a print server). I believe it works if you manually map by IP.But one day, I added the ip ranges my printers were on to my scanning targets, and they showed up on a computer asset ...

kdang by • Engaged Sweeper
  • 6566 Views
  • 2 replies
  • 0 kudos

Windows 7 GPO settings to allow scanning

I've been reading through a lot of the help desk forums trying all these various items and they seem to only halfway work, or they work inconstantly within my environment, and I can't figure out why. I have scanned my environment I have all of my en...

thomwann by • Engaged Sweeper
  • 6581 Views
  • 2 replies
  • 2 kudos

New to Lansweeper?

Try Lansweeper For Free

Experience Lansweeper with your own data.
Sign up now for a 14-day free trial.

Try Now
Top Kudoed Authors
View all