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Windows assets showing as not running Antivirus

There is a report called "All workstations without antivirus software". It shows 17 assets and the funny thing is that all of them have antivirus installed. But all them, on their asset page, show an ERROR tab with some ACCESS_DENIED errors. I have a...

Lansweeper server down on 8.x

We have a multiscanning environment with 6 servers in total. Last week we upgraded all of them to v8.x. Since then, occassionaly, some of them are listed as Unavailable in the Scanning status list. After some seconds, they turn back to normal. Durin...

Edit "Last Seen"

Hey,we're using NFC-Chips and QR-Codes on all devices. Some of the items are standalone/offline-devices (ex. Dockingstation, simple Videobeamer ...) but also added with all informations as inventory in lansweeper.Isn't it possible to manual edit the ...

Remove assets from Scanning Errors

We excluded asset type Wireless Access Point from scanning as we don't and won't have credentials set up for these to be scanned. However I am still seeing these assets under the Scanning Errors section with an SSH Error. Is there a way to get these...

gregtech by • Engaged Sweeper
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Default tabs not being deleted.

When I delete the default tabs from my dashboard they are not there the next time I log in.When my techs delete the default tabs from their dashboard they show back up the next time they log in.What is going on and he do I fix this?

SQL Triggers

Hi all,I am an intern and I am tasked with a couple projects that involve Lansweeper. I was wondering if it is possible to set up a SQL trigger in Lansweeper's database? What I am currently trying to do is when a ticket is duplicated I want a SQL tri...