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ESXi scanning issues

Despite having full access credentials, some ESXi hosts when scanned only show basic information and do not show Guest virtual machines, datastores, VMware versions, etc. Other hosts with a similar setup show all available information. This seems t...

Saraee by • Engaged Sweeper II
  • 12394 Views
  • 7 replies
  • 3 kudos

SQL query to change status of assets

Hi there,Has anyone ever tried to change the status for many assets via SQL?We need to change the status for 800 devices.Based on the serial number listsCurrently there are several states (A/B/C...) I need my 800 serial numbers to be in the "D" state...

Kreg by • Engaged Sweeper II
  • 5026 Views
  • 2 replies
  • 0 kudos

Resolved! Initial Filling of User-Relation by using last logged on user

Hi everyone,I've seen a lot of approaches using last logged on user in reports used for determination of the "owner" of an asset.What we're looking for is a possibility to autofill the user-relation of a PC / Notebook to a user based on the last logg...

Filo by • Engaged Sweeper II
  • 9951 Views
  • 6 replies
  • 0 kudos

lspush smtp direct send

It would be nice if you could tell lspush to just send directly using its own SMTP direct to a smtp server instead of trying to use the email client locally.sometimes you may not have one available.

danielm by • Champion Sweeper II
  • 14228 Views
  • 2 replies
  • 0 kudos

Tailored Ticket Types on Helpdesk Portal

Greetings,I'm sure it's probably been asked / requested, but is there a way to tailor the types of tickets groups of users can submit from the portal? Seems strange that the default experience is that anyone would be able to open a new employee ticke...

Custom link on Helpdesk landing

Hello!Sorry if this has been covered before I ran a search but didn't find what I was looking for. Our organization is rolling out a self-service password system for Active Directory and we're wanting to add a link to the web page to the helpdesk la...

Not all software is listed in installed software list

I am managing 50 laptops and we are slowly growing to paid plan on lansweeper.But I was shocked when I found out that not all software is listed in software list.I am showing as example my laptop.http://i.piccy.info/i9/f745f214024024b495c2b213ef3cab1...

Oleksandr by • Engaged Sweeper II
  • 11545 Views
  • 6 replies
  • 0 kudos

Email configuration

Hi folks,We , probably like a lot of other people have a fully could hosted office 365 email set up. in order to configure Lansweeper with office 365 emails, it connects using SMTP Auth via smtp.office365.com TLS1. or TLS 1.1.Microsoft have announce...