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Request for additional help desk translations

From version 6.0 onwards, the Lansweeper software includes a fully functional help desk. The help desk portion of Lansweeper can be displayed in each user's preferred language. English, Dutch, French and German are built-in language options, but you ...

Susan_A by • Lansweeper Alumni
  • 47634 Views
  • 12 replies
  • 3 kudos

Mass updating Custom Fields.

I have an excel sheet with Serial numbers and Inventory ID’s. What would be the best way to Mass update a Custom field with the Inventory ID’s based on the Assets Serial number?

Tomas by • Engaged Sweeper III
  • 3253 Views
  • 1 replies
  • 1 kudos

LSAgent and roaming Clients

Hey Lansweeper Community,I'm on the way to push out the new LSAgent within my infrastructure but still have a few questions left. One of them is, how LSAgent will behave in roaming-clients scenarios. Let's say I have 2 locations: London and Berlin; c...

psluke by • Engaged Sweeper
  • 4213 Views
  • 2 replies
  • 0 kudos

Installed software as custom field

Hi.I have made a custom field for our assets to display if it got Acronis software installed or not ( Checkbox )I wonder if there is a way to automaticly get that checkbox ticked if the software exists on the asset?

Svante by • Engaged Sweeper II
  • 3682 Views
  • 2 replies
  • 0 kudos

Win 10 OS build not picked up

I have attached a screen shot, but some of our windows 10 machines don't show the OS build number, even though they have just been scanned. I can't work out why some don't show up.

markharry by • Engaged Sweeper III
  • 3999 Views
  • 2 replies
  • 1 kudos

Display Report in Knowledge base

We have all our department information and telephone numbers in Active Directory (I know people should use the address book in Outlook). But I have created a report to display a list of users sorted by their departments and then display their extens...

Software Deployment Via AD Group

Hi Guys,Was hoping someone could assist me with a report.We are currently re-organising our AD structure and part of the structure is I would like to setup software deployments by AD groups.From my understanding Lansweeper can do this, however I need...

Trigger to send eMail on Priority change?

Hello community.On highly critical topics we do have a process to frequently update a broader group of audience on the status. We call this a P1 or P2 incident. I would like to have lansweeper manage this communication automatically. But I did not fo...

olgr by • Engaged Sweeper II
  • 5330 Views
  • 3 replies
  • 0 kudos