We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Hi everybody,I modified the default report "Device: New devices found in the 7 days" to get a report about devices which showed up in the last hour.I added this to E-mail alerts to get notified.I found out, every now an then the report contains asset...
I've followed all the steps in the Chrome OS Scanning documents, however I'm getting a "No valid credentials found" error on the Scanning Targets page. Is there any troubleshooting steps? I've double checked all the steps and nothing seems wrong. I d...
Hi, I have a small 35 desktop customer who was running an old Windows 2003 server that I just replaced with Server 2016 on a new hardware box. I'd like to repurpose the old box to a Linux application server and run their Server 2003 license in a vi...
Hi,since my search in the forum did not bring any result, I try it myself with a question When I click on Remote Desktop Button for an asset, I always have to (1) change my name (3).For me it would make sense, if I already have a user, in my case th...
I've just noticed that clients that previously had licensed software installed (software was removed long ago and clients have since been rescanned), still show a license key for that software. It misled me to believing that the software was still i...
Hi all,We have recently started to use Lansweeper, and have found it very useful. I have created several IP Range Locations for our devices to sort themselves into. It worked, but something I believe is lacking now is an auto update feature. I assume...
Hello guys,I'm trying to solve the "firewalled" issue in some of our Windows computers, so I installed LsAgent with relay server on one of them, but the connection issue remains. Is there anything else I need to do? Create a rule in the Windows Defen...
