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Lansweeper Access Bifurcation

Hi Team,we need to provide lansweeper access to few managers with very limited access.for eg they need to have access to only the endpoints belonging to their team and not to every tab under lansweeper.we are currently using v. 7.0.110.2 so is their ...

atul557 by • Engaged Sweeper III
  • 4870 Views
  • 3 replies
  • 0 kudos

basic actions not working

HiIf I click for instance on "open C" (basic actions) in Firefox or Chrome nothing happens.(Internet Explorer works!)I installed the newest extension Lansweeper ShellExec Firefox addon (it shows up and running via about:addons)as described and enable...

tbode1 by • Engaged Sweeper
  • 8630 Views
  • 4 replies
  • 0 kudos

Resolved! Deployment Failure

I am attempting to run my first deployment. I am getting this error, and don't understand what to do next. Result: Deployment ended: Incorrect function. Stop(Failure). Credential: (Service account - NT AUTHORITY\SYSTEM). ShareCredential: (<mydomai...

MDGraves by • Engaged Sweeper III
  • 44847 Views
  • 6 replies
  • 0 kudos

Adding tickets from Visual Basic

I am trying to create a front end to the help desk that will create a ticket, and can be running on the agents computer at all times. This way when a new call comes in, they will not have to bring up a web page, or email to create a ticket. They ca...

Not Able to Send Outgoing Emails/Ticket Replies

Hello,I can send an email to my help desk email and it opens a ticket correctly in Lansweeper. However, when I try to reply (by adding a note) nothing get's sent back to the original email that opened the ticket. I configured my email settings correc...

gauto by • Engaged Sweeper
  • 4587 Views
  • 1 replies
  • 0 kudos

Finding Duplicate Device Names

I need to create a report to help clean our AD computer accounts out of duplicate devices. I have not been able to find a report gives me this information and wanted to reach out to everyone to see if someone has been able to create a report for thi...

Asset Types - allow admin of certain types only

Hi folks,I have a requirement for a group of people to administrate specific asset types. In this case it is mobile phones / tablets etc.Is there a way to give people full admin on a specific asset type while restricting admin on all other assets?Th...