We recently updated to the latest version of LS, and now images embedded in tickets (usually screen shots pasted in by users) aren't showing up. Has anyone seen this before?
Background: Corporate environment, 300 PCs(laptops/desktops), Active Directory. We join PCs to the domain and some we send out and they hardly ever connect to our network or rarely VPN in. Like most people using this software in a corporate environme...
I am currently trying to figure out how ticket import works on lansweeper helpdesk. I am already able to import some tickets but I am not able to add any custom fields I created on the website to the to be imported tickets. I can upload them without ...
I followed the instructions to use LsPush within our domain. When I check gpresult on my domain PC's it states that Logon script Push Policy has not yet been executed. I copied the code corrected my server ID and pasted the code as a .vbs file. How d...
Hi,I was wondering if it is possible to create your own "Action Parameter" in LanSweeper under the "Add Asset Section". I need to add something beside the default ones:{actionpath}, {smartname}, {assetname}, {dnsname},{computer}, {domain}, {tag}, {us...
Please would I able to ask from everyone else's experience what other potential reasons there could be for our Lansweeper scanner still not pulling device information back on Windows EndPoints?We have setup a relevant service account, ensured the cor...
I have 2 subnets say subnet A and subnet B.Subnet A can communicate to subnet B.Subnet B cannot communicate to subnet A.Currently, a Lansweeper server is installed in subnet B. I would like to install a scanning server and place in subnet A. Will the...
