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Resolved! asset description

For computer objects, in the AD there is a "Description" property. When I click on an asset there is a description, however it does not appear to be getting the value from the AD, is it therefore pulling it from the windows computer itself?I want to ...

AZHockeyNut by • Champion Sweeper III
  • 4409 Views
  • 1 replies
  • 0 kudos

File Scanning and Registry Scanning on Lansweeper 7

Is there any changes for File Scanning and Registry Scanning for Lansweeper 7?Will the File Scanning and Registry Scanning still depend on LSpush? Or it can co-exist with LSagent?If the LSagent is not supported, then LSpush must be deployed on the re...

Alan_LS by • Engaged Sweeper II
  • 2899 Views
  • 1 replies
  • 0 kudos

Scanning: Windows Updates

Hi,I just have a general question in regards to how the scanning for Windows Updates works. Does Lansweeper utilize the get-wmiobject -class win32_quickfixengineering to query them, in which case only CBS installed updates would be shown? I am guess...

dscoland by • Engaged Sweeper III
  • 4071 Views
  • 2 replies
  • 0 kudos

Scanning pass-through in Netgear switches

We use a fairly large number of Netgear ProSafe Plus switches (GS105Ev2, GS108Ev3, GS116Ev2) and I am trying to figure out what settings need to be enabled in order for LANSweeper to identify the clients plugged into these switches consistently.It se...

MikeRigsby by • Engaged Sweeper III
  • 4584 Views
  • 1 replies
  • 0 kudos

Resolved! ignoring eMail senders does not work after update to V7

Hi.After update to V7 the rules for ignoring eMails do not work any longer. "postmaster@" for instance should be ignored and was ignored before.Right now all of this bounces back and re-open a ticket automatically, as the system tries to send a closu...

olgr by • Engaged Sweeper II
  • 10328 Views
  • 7 replies
  • 0 kudos

Ticket history missing

Hi all.I wonder why I can't see sent eMails related to a ticket inside the ticket's history.This is a critical feature to allow an agent to see if the user get informed on something.Maybe there is an option to activate this. Who knows?And if not: Is ...

olgr by • Engaged Sweeper II
  • 5480 Views
  • 3 replies
  • 1 kudos
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