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Resolved! Outgoing Email Templates

As we work to implement Lansweeper helpdesk in our environment one thing I have found that is incredibly irritating is that there is no option to send updates to just users. In theory if I updated the ticket as the agent, then I do not need an email ...

wxfisch by • Engaged Sweeper II
  • 15378 Views
  • 7 replies
  • 2 kudos

java install command

In windows I can issued the command and it works perfectly. jre-8u121-windows-i586 INSTALLCFG=c:\javaTest\config.propertiesIn lansweeper have created this command: {PackageShare}\Installers\Java\jre-8u121-windows-i586 INSTALLCFG={PackageShare}\Instal...

SuperStave by • Engaged Sweeper II
  • 6918 Views
  • 3 replies
  • 0 kudos

Resolved! Email assignment

Does anyone know of a way i can assign a ticket to an agent from email? i.e. i receive an email with a job for our developer agent to my exchange account, forward it to Lansweeper and it logs it to our developer agent.Is there a string i can put in t...

Resolved! LSPush Laptop Automation

To get better reporting on our users laptops we would like to run LSPush to our LS server when the laptops achieve any network connection. I would like this to be an easy installation that could just be the exe and batch file for users to download an...

ctw by • Engaged Sweeper III
  • 9230 Views
  • 6 replies
  • 0 kudos

Updated systems Informantion on reports

Hello Support & Reporting team,We are having some outdated information from the Lansweeper even after changes done on the systems (servers, desktop and laptops, still it holds the older information,i.e Sql version, number of core, cpu and software wh...

Resolved! Lansweeper ShellExec Actions and Firefox

Hi,I have just updated Lansweeper to v. 6063 and updated Lansweeper ShellExec Firefox plugin.But when I connect to remote host using Remote Control, LSREMOTE.EXE is killed after cca 30 seconds.No "Removing remote service" dialog is shown. I can even ...

valemic by • Engaged Sweeper
  • 4084 Views
  • 1 replies
  • 0 kudos