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Find answers to technical questions about Lansweeper.

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Wake On Lan works intermittently

I would like to know what is the requirement for WOL to work? Such as, what is the UDP port? Any special configuration on the Router/Switcher where the server and client are in the different segment?Is the Wake-On_Lan utility from Lansweeper using MA...

Alan_LS by Engaged Sweeper II
  • 8802 Views
  • 3 replies
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Knowledgebase gone after update 6.0.100.75

All the KB articles are gone after updating Lansweeper to version 6.0.100.75The articles and attachments are still in the kbfiles folder on the lansweeper server, but they are not appearing anymore on the website.Is there any way to let them appear a...

Jeroen_DM by Engaged Sweeper
  • 4699 Views
  • 1 replies
  • 0 kudos

Activate disabled local user account

Hello!We have a local user account on every PC in the network, that seems to be disabled on some of the computers. Is there any possibility to activate that user via Lansweeper?

koglerh by Engaged Sweeper III
  • 4948 Views
  • 1 replies
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Installer stuck and wmiprvse with high CPU

Hello, we've been using Lansweeper for a long time and while updating from and old version we got stuck in the process.We tried also to uninstall it and then reinstall from scratch but we get stuck always at the same step (Running Postinstall task - ...

Berek by Engaged Sweeper
  • 7983 Views
  • 3 replies
  • 0 kudos

Setting so only Agent sees in Ticket Type window?

Is there a setting to make a certain ticket(s) only seen (in the website dropdown) by Agents?Just to reduce the amount of ticket types Users see?All see (agents and users)IT - New computerIT - Reset PasswordOnly agents seeIT - New computerIT - Reset ...

harringg by Champion Sweeper
  • 5982 Views
  • 1 replies
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Resolved! Deploy click to run technologies

Hello,I am trying to configure a deployment to cover our multiple "Office 365 Click to Run technologies". I thought this would be simple since we already have our multiple installs configured and when we go to install, we just run a batch script tha...

keys_it by Engaged Sweeper III
  • 19567 Views
  • 7 replies
  • 0 kudos