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Lansweeper starts to Hang

Hi team,I am new to lansweeper report centre, getting use of lansweeper for past one year. I didn't had any performance issues. But Now am facing An issue of loading web GUI.whenever I try to open lansweeper webpage, It takes too much time to load. a...

Karthik by • Engaged Sweeper
  • 6442 Views
  • 1 replies
  • 0 kudos

List or Report of Locally attached printers

Is there a way to report on or list all peripherals that are attached via USB to PCs?I can do that for monitors because they are handled as discreet devices and connected to PCs through relations.For that matter, why is a monitor considered a discree...

MrBob by • Engaged Sweeper III
  • 7290 Views
  • 2 replies
  • 0 kudos

Remote Control lsremote version 6.0.0.17 not working

Dear all,i am using the lsremote.exe for remote in to my users computer previously without any issue. Recently, this remote tool had stopped working When i key the computer name or IP and click "Connect" , it hit an error "Can't start local process" ...

hweikong by • Engaged Sweeper II
  • 13472 Views
  • 4 replies
  • 1 kudos

Changing Agent Info

So, I had a tech retire. I attempted to move the tickets he had all over to another tech. In the process, all of the current techs tickets got reassigned to the guy who retired. Now I have tickets that come in for the current tech being given the ret...

Resolved! How to view workstation whether in power on or off states

Is it possible to add system power states in Dynamic Group? In order to know whether the system is at power on or off states, you have to click every single system to view it. Example if there is 50 machines in this group and you have to do it 50 tim...

Alan_LS by • Engaged Sweeper II
  • 14076 Views
  • 5 replies
  • 0 kudos

anonymous access for users

hi, how can I set anonymous access to access Help desk, for creating tickets? later in ticket user will write email and name, I just would like to avoid login in webpage.bye

dr_sah by • Engaged Sweeper II
  • 11523 Views
  • 4 replies
  • 0 kudos

When is RemoteDeployment_x64.exe installed/updated?

Is the LSDeployment folder and RemoteDeployment executable installed the first time a deployment is made to a node? And is the executable updated to the latest version on future deployments?We are current with the latest version of Lansweeper, 6.0.1...

apap by • Engaged Sweeper III
  • 9709 Views
  • 1 replies
  • 0 kudos