This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Reply to ticket creates second ticket

User sends me an email (my direct email).I reply and add my Lansweeper Helpdesk email address in the To: field (creates a new ticket)User replies to that email and a new ticket is created.Thinking it through, it's because the outgoing ticket I sent w...

harringg by • Champion Sweeper
  • 7571 Views
  • 1 replies
  • 0 kudos

Resolved! Printed Pages

Hello,In the side of a printer (here it is a Kyocera printer) is indicated how many sides were printed. indeed, is the number of the sides, another than those whom the printer says me. Where from does this come?? In this example the printer points in...

SpangA by • Engaged Sweeper III
  • 14598 Views
  • 5 replies
  • 0 kudos

Resolved! Lansweeper Custom File Scanning Wildcards

HI need to scan some machines for a file but the file sits in a folder structure with username in...C:\Windows\Temp\iotdx-disposable\Users\aperson\WebCompiler1.11.323\node.exeCould i set up custom file scanning using wildcards? so my custom file scan...

Resolved! LsPush Agent Automate E-mail

Hi All,We have computers that are at remote locations which do not have connectivity to our internal network. Therefore, we wanted to take advantage of the LsPush e-mail feature. Is there any way to automate the e-mail process so that the Outlook n...

dscoland by • Engaged Sweeper III
  • 10397 Views
  • 4 replies
  • 0 kudos

Notes fields and Chrome 61

Actually, this may have started in Chrome 60 for me, but it's definitely happening in version 61. Every note field I edit in a ticket expands its height by one line for every key press. Or at least, for alphanumeric and Backspace keys -- I haven't ...

Resolved! disable all automatic scanning?

We are wanting lansweeper to not do any automatic scanning. We have deployed the lspush.exe file and when the systems that we want to monitor login, they run the lspush.exe agent and report in to the server.So far in the scanning options - scanning t...

mlein by • Engaged Sweeper
  • 9987 Views
  • 2 replies
  • 0 kudos

Reporting Mapped Drives

I have noticed that LanSweeper only reports network drives that were manually mapped at the PC. Drives that are mapped using a VBS script included in the network login are not reported. Is there a reason for not reporting them?

MrBob by • Engaged Sweeper III
  • 7111 Views
  • 1 replies
  • 0 kudos