This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Outgoing email functionality

Hey guys,Just for clarity: i can answer a user question in Lansweeper by email, right?So i receive a ticket from user@test.com. In turn i type an answer from Lansweeper helpdesk, and the answer is send to user@test.com.(I work with Manageengine Servi...

Total Inventory Report

Hi all, I want to create a report which includes all asset reporting into Lansweeper.Assets lile Desktops, monitors, avaya phones, headphones etc should be included in report.Also the report should have column where it shows the status of the asset e...

atul557 by • Engaged Sweeper III
  • 5093 Views
  • 2 replies
  • 0 kudos

Bind E-Mail Accounts to special Ticket-Type

Hello,we have two email adresses (support and purchase) and we also have two ticket types (support and purchase). Is it possible to set the ticket type for mails coming from purchase automatically to the ticket type purchase and of course support to ...

Auto Assign via email

Hi,We been having staff here just email a dedicated mailbox for their requests and Lansweeper takes that email and creates us a ticket. Is there anyway to have lansweeper auto assign ticket to an agent from email creation? If i read right i see that ...

jkapera by • Engaged Sweeper
  • 8720 Views
  • 3 replies
  • 0 kudos

Network Mapping on a map

Is there a program such as cisco packet tracert for network mapping(like pc's connection switch connection router etc.. on a map ) on Lansweeper?

Yas_n by • Engaged Sweeper
  • 12072 Views
  • 2 replies
  • 2 kudos

Resolved! Some machines not being scanned

We've using Lansweeper 5.3.0.8. We've noticed that on some machines, the "Last tried" scan time is several weeks behind. For example, I'm looking at one of our Windows computers, and it lists this:First seen: 05/22/2015 16:13:09Last seen: 07/09/2015 ...

jprateragg by • Champion Sweeper
  • 9756 Views
  • 4 replies
  • 1 kudos