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Change Ticket Status based on Time

Is there a way have a ticket change statuses if say its left on particular state for a period of time? The idea being that a ticket is left open after say 24 hours would change to unresolved or changed to higher priority to show higher importance tha...

Resolved! Is Windows XP client supported?

most of Windows XP client got error message,Computer is online but firewalled.run tester show that the RPC server is unavailable.

zline by • Engaged Sweeper
  • 10684 Views
  • 3 replies
  • 0 kudos

Resolved! Antivirus - Windows Defender

We have several windows 8 and windows 10 machines where we have disabled Microsoft’s window defender antivirus via group policy and windows registry. Lansweeper is showing that several machines have both windows defender and our third party antivirus...

clarke1 by • Engaged Sweeper II
  • 9817 Views
  • 1 replies
  • 0 kudos

Resolved! Can't remove some help desk agents

I was able to remove some of the agents by transferring their data to a different agent but for some reason I can't do it with others. I get an error saying agent's data must be transferred first. Any help would be greatly appreciated.

kwalker by • Engaged Sweeper
  • 7630 Views
  • 1 replies
  • 0 kudos

Resolved! LSPush after scan

Will LSPush ever work with the after scan deployment? Not sure if it's something low on the todo list or if it's not even on the list.Thanks

sullivane by • Champion Sweeper III
  • 8753 Views
  • 4 replies
  • 1 kudos

Resolved! Can't drill down anymore

So one day this week, out of the blue, I am unable to drill into certain Windows PC's from any of my reports. They're just displaying as text rather than a link like before. Any idea why this may be?

mikerwolf by • Engaged Sweeper
  • 7954 Views
  • 4 replies
  • 0 kudos

how to monitor an ISP link?

Hello my apologies if this question is silly, I am very new to lansweeper but I couldn't find anything obvious about this question...Do you have a suggestion on how to monitor a link to a specific ISP? Regards,

sbouniol by • Engaged Sweeper
  • 6285 Views
  • 2 replies
  • 0 kudos

Basic Actions

When viewing asset details (computer) and trying to use the ping command, I get the following message:Permission denied.cmd.exe /K "ping.exe QCSPC27.xxxxxxI get the same error for:PingPathTraceRtNBTstatWhen trying to use the Http/Https actions I get:...

JoeQuick by • Engaged Sweeper II
  • 6898 Views
  • 3 replies
  • 0 kudos