Hi Lansweeper Community,First of all Happy New Year to all!This discussion was inspired by a recent question from one of our community members about integrating Lansweeper data with Power BI. While we don’t currently have a built-in solution for thi...
We just received a ton of PC's that will no longer be signing into our usual domain. All of the PC's on the new domain are being detected by Lansweeper but we are receiving the "Scanning access denied: Scanning credential is missing administrative pr...
I am working to setup custom response templates, to be used when agents close ticket requests. I see in the template design screen that the following variables are available (%USERNAME% , %USERCOMPANY% , %USEREMAIL% , %AGENTNAME% , %AGENTEMAIL%) - b...
Hi,I am having some issue with the helpdesk.It worked at the installation but now it doesn't anymore.I have an e-mail account setup to whom users send messages to in order to create new tickets.Unfortunately, it's been a few days since the last ticke...
Hi, Is it possible to hide some of the base category knowledge from ordinary users
In previous versions, adding credentials to a newly defined target was very straight forward; one added the desired credentials on the same page as defining the new target. Version 6.x is really clumsy in this regard. One needs to go to the separate ...
Hi All,I am a new user of LanSweeper and am having issue with scanning. A complete subnet (a new location) is being identified as WebServer by the scan. I know for sure that the list contains Windows machines and Network equipment. Any pointers on wh...
These two reports show 2 different total quantities, both are "Stock" reports. Help PleaseAssets: All Printer assets (63)Device: Printer status (57)All 63 devices are listed as a printer as far as the TypePlease Advise.
We have use Lenovo ThinkCentre M81, the cpu is Core i3but we cpu is show Intel Pentium III Xeon process, it's right?
