General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! set default source for agents

users who log their ticket trough the webportal do have the default source set to websitefor the agents, when they log a ticket, website is set to default source while this preferable should be set to telefone. can this be set somewhere?

ptondele by Engaged Sweeper II
  • 8745 Views
  • 3 replies
  • 0 kudos

Customer portal

Hello to you all,I think i have a kind of stupid problem, buti can't find the URL where users can create a ticket and new users van make a accounti know that i will get the answer soon from you all,so THANKS IN ADVANCEReconnect

Reconnect by Engaged Sweeper
  • 9862 Views
  • 2 replies
  • 0 kudos

asset groups not showing up

Hi all! I am fairly new to lansweeper. We have been using it for a few years but we are just recently starting to use it for asset management.So I set up IP range locations then I set up Dynamic Asset groups with the filter of IP Location. When I ...

nriddick by Engaged Sweeper
  • 4475 Views
  • 1 replies
  • 0 kudos

Edit Website Access

Hey,I have follow error: Something went wrong while looking for Active Directory groups.The parameterized query '(@groups nvarchar(4000))UPDATE tsysConfig SET WebsiteAccess = @g' expects the parameter '@groups', which was not suppliedin the moment i ...

Scatt by Engaged Sweeper
  • 5083 Views
  • 2 replies
  • 0 kudos