What is the limit for custom fields that can be on one ticket. i ask because my report is swapping between two when it shouldn't be. is there a way to allow more.
Hi,I'm having a small issue with one of my agents can't see the helpdesk tab, I tried to add it as a new tab, but that's not possible. He's the only agent that can't see it, all the other agents can.He has the same permissions and access as I do.//Ni...
During my scan I do not use IP scann but only computer scan.The present value for Computer Threads is 50, as maximum value suggested few years ago for version 5 of Lansweeper; my question is: with version 6, is possible to raise this value?Thanks
Hello, A couple days ago, LS V6051 stopped working on Firefox 52 32bit. First I thought I had 64 bit installed so I uninstalled it completely and tried a blank 32 bit installation but same problem: whenever I try to run an action, LS asks for add on ...
Hello,I am still in the full trial version of Lansweeper and have come across a bit of an issue. While testing a Condition in the Deployment\Installer Packages, I am getting the error:Result: Deployment ended: The system cannot find the file specifie...
Started a Revit Model of a clients office. Took floor plans assigned room tags, built a schedule started populating the room schedule with items like current user, network jack, switch port, phone port, VLAN assignment, and I thought if there was a w...
Hi, is there any way to make an exception to lansweeper, when I try to do a scanning to not get blocked by the firewall of Windows or the firewall of the Antivirus (my case Kaspersky).thanks.
Hello,during an IP range scan, we discovered that almost all the user machines cannot be scanned.Servers and VMs all work without an issue, but maybe 95% of the user machines are displaying connection problems.All of the machines are showing this err...
