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Missing License Keys

My license renewal has went through and I was charged for the software but I was never sent my license key. I have emailed sales as well as called every available phone number with no answer. I have left multiple messages. Who do i need to contact to...

Guy3685 by • Engaged Sweeper
  • 774 Views
  • 2 replies
  • 0 kudos

Resolved! New Lensweeper License gives error

Hi All,I'm getting the error:String or binary data would be truncated.The statement has been terminated.When I try to apply my new license to Lansweeper, any ideas?Thanks!

Vernon by • Engaged Sweeper
  • 1850 Views
  • 1 replies
  • 0 kudos

Community Updates & Support While I’m Away

Hi everyone, I wanted to share a quick update regarding the Community team. From 12th February onwards, I’ll be away for a few months, but rest assured, the Lansweeper Community remains in great hands! My colleagues @Tim_N  and @cvigier  will be your...

Resolved! Aruba VLANs Not Showing Up

We have some new switches: 6200F 24G & 48G CL4 4SFP+370W Switches They have 2 VLANs the default which is #1 and a guest wireless VLAN #125When a switch is selected in Lansweeper the VLAN column only shows the default VLANAll the ports are configured ...

KHoegeman by • Engaged Sweeper
  • 3150 Views
  • 5 replies
  • 0 kudos

Selectable assets in custom report

Hi, I'm making custom reports to filter the exact assets I need to query frequently. These are usually assets belonging to different departments.I want to be able to select individual assets in this custom report, so I can deploy software to specific...

CCal by • Engaged Sweeper II
  • 569 Views
  • 1 replies
  • 0 kudos

Shutdown PCs daily

I have a PowerShell script that shuts down all PCs within a specified time. The script consists of 2 scenarios;1. A pop-up message to inform the user that the PC will be shut down in 10 minutes and allow a user to cancel the shutdown task if they cli...

AL13 by • Engaged Sweeper
  • 1103 Views
  • 2 replies
  • 0 kudos

Creating a report of closed tickets with a filter

Hello,Basically I am looking to create a report for tickets closed for a specific timeframe (2/6/2024-2/6/2025) for all agents, but I want it to not count tickets with 'PRTG' in the title since those tend to just be tickets we autoclose. Is this poss...

Licence

Hi,There is a way for assets "not scanned" don't take a licence?Thanks