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Resolved! Non-active Assets

All of my assets are showing as non-active. Using 'Lansweeper ConnectionTester', I show all good connections. If I run a specific scan, it scans the computer and updates the last seen date - but still shows as non-active. Any idea why all of a sud...

Resolved! Detection issue with cloned virtual machines

I run all VMs and and I copied an old Windows 7 VM to update it to Windows 10. It has a different hostname and MAC address but Lansweeper will still detect it as my old Windows 7 system and they both will keep overwriting the other's entries every t...

manunkind by • Engaged Sweeper II
  • 4202 Views
  • 1 replies
  • 0 kudos

Resolved! Installer - .bat or script - not working

Hello,I'm trying to create a deployment package with multiple steps.Each steps have been tested seperately and they all worked.Whenever I try to join all steps into one package, it fails.Here's the complete script :Result: Deployment ended: Incorrect...

soucyinter by • Engaged Sweeper III
  • 8744 Views
  • 2 replies
  • 0 kudos

Resolved! Lansweeper & Asset Management

Hi All,I was wondering if I could get some guidance on the lansweeper software. I work in IT on a team which uses this software to do some reporting on equipment and identify equipment within the company. There were some problems I'm hoping could be ...

jmzhs by • Engaged Sweeper II
  • 9081 Views
  • 3 replies
  • 1 kudos

Resolved! IP location strange behavior

Hi,I am seeing strange behavior with the IP locations asset groups.I have a long list and noticed when adding another today that it did not propagate to the widget or get picked up by my custom report.I then realized that others in the list showed th...

Resolved! Searching for MS Lync (Skype for Business) phones

Hello,it would be great to discover hardware network phones, for example Polycom CX and HP 4110/4120.Even if they don't have an admin interface, at least, we will have the knowledge of their existance, number, MAC-adresses (from which we can know the...

Rustam by • Engaged Sweeper
  • 4520 Views
  • 1 replies
  • 0 kudos

Resolved! Enable SNMP to scan Cisco devices issue

Lansweeper version: 5.3.0.33Website version: 5333I have Cisco 4500x switch. It has enabled and configured SNMP v2 (other monitoring system poll it without issue). Proper Lansweeper host added as Permitted to RO SNMP. Lanweeper has proper SNMP Conmuni...