Resolved! Feedback after Ticket closed
I am looking for a way to send automatically a feedback questionary after the agent close the ticket; Is that possible ?
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Resolved! hiding "source" with tickets on web interface?
Hi, currently evaluating the new helpdesk functionality and it looks promising.For users using the web interface, is it possible to hide the "source" field shown on the web interface during new ticket initialization?Current testing shows that users h...
Resolved! User's Manual for Ver 6.0
Version 5.3 had a user's manual that could be downloaded and printed out, is one (or will one) be available for version 6.0? This would be most helpful.
Resolved! Scanning for taskplaner task
Hi,is it possible to see or to setup that lansweeper is scanning and showing, in an readable way, the tasks which are planned on an windows system?When i watch in the registry its not really in an readable format for me.Background:Our users are repor...
Resolved! Can't Find ANSYS FLUENT software
Hi, we find some problem about lansweeper v. 5166, out staff have install ANSYS software,but we can't find in our software list.who can help check there?very thantks.
Resolved! Find switches without password
Hello,Is it possible to use Lansweeper to scan the network for switches without password and username?If this is possible, how is this done?Thank you in advance,Simon
Resolved! Hard Disk Free Space History
Is there a way to see your disk free space over time? The alerts for less than some number of gigs are useful but some disks are mostly full but never change in size. It would be nice to have a line graph for disk size over time so I could see the ch...
Resolved! Autopopulate URL in custom field?
We want to link back to our requisition db from an asset page, is there a way to autopopulate a URL with the asset name? We can also use the manufacturer support links, but {assetname} isn't available and we can't figure out if we can use a pattern i...
