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Resolved! Flash Player 11.2.202.233 (IE)

Trying to uninstall this version 11.2.202.233 but doesnt show up, I tried to add it in manaually but get No returncode was returned. Package did not pass step #2.First step is to close Internet Explorer. Not sure if this is, me or it lol

spallison by • Engaged Sweeper III
  • 9086 Views
  • 5 replies
  • 0 kudos

Resolved! PC in database by AssetID number, but shown as "Not Found"

I'm finding several PC's that are being reported by Lansweeper as "Couldn't find this asset in the database. It does not exist or it might be deleted" This result is being seen more & more often and I can't spot a common cause.For example, if I go to...

esr by • Champion Sweeper
  • 7555 Views
  • 3 replies
  • 0 kudos

Resolved! User Installable Software Attribution

Is there a report-exposable field to determine the user that installed a user-specific software?Example: Google ChromeSoftware shows as installed. It also shows as User Specific Software. Is there anything that will tell me which user profile it is...

DaveinJP by • Engaged Sweeper III
  • 8151 Views
  • 4 replies
  • 0 kudos

Resolved! Last User showing as computer name plus dollar sign

In our environment we use scheduled scans, IP range scans, and LSPush scans. The LSPush scans are triggered not via login scripts but by scheduled tasks and run as the local System account. We have many computers that show up in Lansweeper where th...

sbrunk by • Engaged Sweeper II
  • 18039 Views
  • 3 replies
  • 0 kudos

Resolved! You do not have access to this webpage

Chrome asked for my password to access the page and I put the incorrect one in. Now whenever I browse to the Lansweeper web page I am greeted by a you do not have access to this page message. I have completed cleared the Chrome browsing data to no av...

RichGK by • Engaged Sweeper II
  • 7488 Views
  • 1 replies
  • 0 kudos

Resolved! Scanserver Queue Cleanup

Hung computers eventually use all configured slots in a scanserver queue eventually creating the symptom of more "in process" computers than the scanserver is configured for. Stopping/starting the service clears this most of the time where as "clear...

DaveinJP by • Engaged Sweeper III
  • 8148 Views
  • 4 replies
  • 0 kudos

Resolved! Automate Reports / Command Line options

Hello - We have a set of reports that we are wanting to use to import into a custom database that we are going to use for Asset Tracking (it's very rudimentary, but it works for our need).Is there any way that I can simply save my reports from any co...

rwyarger by • Engaged Sweeper II
  • 12421 Views
  • 5 replies
  • 1 kudos

Resolved! Could not ping device?

So far this is only happening to windows 8.1 machines that aren't joined to my domain. I can ping them locally from my computer but lansweeper says it can't ping them. It has the correct ip address for them but it states it can't ping. Firewall is tu...