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Resolved! Date field on new ticket doesn't work for 2025

I created a ticket type last year which included a field for date and time. This was working fine until someone told me today it doesn't work. I checked and I can log a ticket if I choose a date in 2024 but once I select one in 2025 it says 'invalid ...

Resolved! Package Deployment on report failing

Hello,I have custom file scan being done and when I view the report for it from the Custom Scanning page, it shows me exactly what I should see. I do a filter then by file size and again everything looks good. I see the 75 machines or so I need to pu...

Brendan440 by Engaged Sweeper II
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  • 3 replies
  • 0 kudos

Resolved! IBM Chassis

Hello All,I have many chassis for IBM, tried SNMP, not much of information, tried SSH :wierd info i get like commands:NetworkNodeHostname: system> uname -n Error: Command not recognized. Type 'help' to get list of supported commands. KernelNa...

Resolved! Lansweeper Download for 5.3.0.13 broken?

Hi there,could it be, that the download of the newest Lansweeper version is broken? It´s about 25% of the original size. I tried different browsers and internet-connections to download it - always 19,1MB.Thanks, PICE

pice by Engaged Sweeper III
  • 5179 Views
  • 3 replies
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Resolved! Could not find file 'c:\inetpub\wwwroot\web.ver'

I visualize error in object after update last version 5.3.0.12Please check the update file if correct. I have download but is only 19mbWhen update i visualize new version ready for install web version 5.3.1.2 and motor version 5.3.0.12Is urgent pleas...

fabio84 by Engaged Sweeper
  • 6335 Views
  • 2 replies
  • 0 kudos

Resolved! Flash Player 11.2.202.233 (IE)

Trying to uninstall this version 11.2.202.233 but doesnt show up, I tried to add it in manaually but get No returncode was returned. Package did not pass step #2.First step is to close Internet Explorer. Not sure if this is, me or it lol

spallison by Engaged Sweeper III
  • 8076 Views
  • 5 replies
  • 0 kudos

Resolved! Software for Asset not displaying

Hello,For some reason I cannot get a list of software that installed on the asset under the software tab. Just to give a little background information we have some machines that are on the domain and show which software is on the asset. The devices I...

dillont by Engaged Sweeper
  • 6040 Views
  • 3 replies
  • 0 kudos