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Find answers to technical questions about Lansweeper.

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Resolved! Ping status orb

Hi,I couldn't find any documentation on how the "ping status" orb determines it's status on the asset page. I suspect a server-side script runs a ping to the fqdn of the asset in order to determine if the asset is available or not. Can someone confir...

gtsjoen by Engaged Sweeper
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  • 4 replies
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Resolved! Mapping Drives

HI.Is it possible to add to Basic Options on the Assets details screen, an option to add a mapped drive to a users computer?

kevinoie by Engaged Sweeper III
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  • 2 replies
  • 1 kudos

Resolved! LanSweeper Scanning question

I have installed Lansweeper on a test server to test it. I was able to scan my whole network, and all my server were scanned successfully. Now on our Fat Clients that are not server, we have removed domain admins local administrator rights, so we bas...

pixa241 by Engaged Sweeper II
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  • 1 replies
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Resolved! Lan Sweeper not pulling in MAC Address

I'm trying to scan some IP cameras that are attached to a cisco 2960s switch. The only thing it returns in the scan is the IP address everything else is unknown. But when I populate the camera's mac address then it pulls in the correct information an...

jwil320 by Engaged Sweeper
  • 5183 Views
  • 1 replies
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Resolved! Custom file scan not working

I have a single file placed on all the workstations via GPO - TeamViewer QuickSupportThe Custom File Scan is set to C:\Users\Public\Downloads\QuickSupport.exeI checked my test computer to make sure the file and path were present and correct; and then...

crashff by Champion Sweeper
  • 5044 Views
  • 2 replies
  • 0 kudos