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Find answers to technical questions about Lansweeper.

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Multiple computers with Access denied

I have several computers with the "Access Denied" error after scanning. I have already checked the WMI and RPC services and the firewall as well, and everything is fine. When I enter the admin credentials manually and rescan the assets, it works fine...

Lansweeper Reports and Power BI Integration

We recently upgraded from Lansweeper Pro to Lansweeper Enterprise, which, according to the Lansweeper article, provides full API access. As part of our efforts to integrate Lansweeper reports into Power BI for dashboarding, we attempted to pull data ...

Giri_S by Engaged Sweeper
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  • 1 replies
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Cloud Agent Installation Error 0x3D, 0x3E

Error 0x3D - The printer queue is fullError 0x3E - Space to store the file waiting to be printed is not available on the server I'm getting these errors on a couple dozen endpoint PCs when trying to install the cloud agent (IT Agent 4.1.2). These see...

Lee-TG by Engaged Sweeper II
  • 1008 Views
  • 2 replies
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Adding additional Site Owners

We had a user that was the only Site Owner for Lansweeper.   He's no longer with the organization so I'd like to remove him and add a different user as Site Owner.  There is a KB on 'Adding owners to a Cloud Site', but I'm not seeing the On/Off toggl...

Resolved! Connect On Prem Lansweeper to JSM Cloud

I currently have a client that installed Lansweeper On Prem, and wants to integrate it to JSM cloud. I see that we can use the app "Lansweeper Integration for Jira Service Management Assets" to import the data from LS into JSM. The documentation stat...

jpiechur by Engaged Sweeper
  • 1956 Views
  • 1 replies
  • 1 kudos