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Find answers to technical questions about Lansweeper.

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Scan slowness

Hello everyone, I hope you are well.I have 2 Scan servers, considering an environment that has an approximate number of 30k assets. We reduced the log retention period, but the environment is very slow in updating information and/or registering new a...

AWS Public IP

Hey all,I was wondering how I can get the Public IP addresses of our EC2 Instances in Lansweeper. Everything seems to have been pulled seamlessly for what we were looking for. We do have Public IP for other instances on our on-prem devices. Is this s...

Resolved! LsAgent Automatic Update from Lansweeper

Hey, I'm having trouble while trying to update LsAgent. I have a machine with LsAgent 9.5.0.1 installed. The lastest version 10.4.2.0 is available at Program Files (x86)\Lansweeper\Client on the Lansweeper Agent but the installer seams to not be foun...

mmazoyer by Engaged Sweeper
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The installed software is Empty

Hello, We are having 2 machines in our environment, for some reason, under Software > Installed software. They are showing "No information found". These machines showed that they had the software before, but the software list is empty now. I really d...

baoluu by Engaged Sweeper
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  • 0 kudos