This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Shutdown PCs daily

I have a PowerShell script that shuts down all PCs within a specified time. The script consists of 2 scenarios;1. A pop-up message to inform the user that the PC will be shut down in 10 minutes and allow a user to cancel the shutdown task if they cli...

AL13 by • Engaged Sweeper II
  • 1402 Views
  • 2 replies
  • 0 kudos

Creating a report of closed tickets with a filter

Hello,Basically I am looking to create a report for tickets closed for a specific timeframe (2/6/2024-2/6/2025) for all agents, but I want it to not count tickets with 'PRTG' in the title since those tend to just be tickets we autoclose. Is this poss...

Licence

Hi,There is a way for assets "not scanned" don't take a licence?Thanks

Layer 3 Switch uplinks not mapped correctly

In our environment we have several switches that use layer 3 (IP) connections. For example Distro Closet has 5-10 sets of /30s and each one is the connection to another switch. How do I get these to be recognized in Lansweeper correctly. 

robatROH by • Engaged Sweeper
  • 835 Views
  • 1 replies
  • 0 kudos

Licence Renewal

Hi,Our Lansweeper licence renewal is due soon and I'm trying to get in contact with the sales team. I've tried the online form however I didn't receive a response and no one available to speak to when I called. Does anyone have an email address for t...

ITTech by • Engaged Sweeper
  • 1052 Views
  • 1 replies
  • 0 kudos

Resolved! DNS Names showing as IP-X.X.X.ec2.Internal

Good morning.  Back in August 2023 we migrated our Lansweeper server to AWS.  Since then, the scan server has been picking up what it things are new devices with names formatted as "ip-10-212-6-6.ec2.internal".  I for the life of me cannot figure out...

dlafleur by • Champion Sweeper
  • 3117 Views
  • 2 replies
  • 0 kudos

Resolved! Question About Solaris 11 Support in Lansweeper

Hello Mercedes. I am Jude, I'm based in the UK.   The question that I have involves Lansweeper for SPARC servers,  I see a lot of posts regarding Linux in the community and very little that contain any detail about Solaris 11 support, I guess Solaris...

judest by • Engaged Sweeper II
  • 2903 Views
  • 3 replies
  • 0 kudos

Sign in Email

Is there a way to change the email I sign in with at https://community.lansweeper.com/ ? I want to use a different email address.And can email support@lansweeper.com to create cases as well ?Thanks.