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Scan slowness

Hello everyone, I hope you are well.I have 2 Scan servers, considering an environment that has an approximate number of 30k assets. We reduced the log retention period, but the environment is very slow in updating information and/or registering new a...

AWS Public IP

Hey all,I was wondering how I can get the Public IP addresses of our EC2 Instances in Lansweeper. Everything seems to have been pulled seamlessly for what we were looking for. We do have Public IP for other instances on our on-prem devices. Is this s...

Resolved! LsAgent Automatic Update from Lansweeper

Hey, I'm having trouble while trying to update LsAgent. I have a machine with LsAgent 9.5.0.1 installed. The lastest version 10.4.2.0 is available at Program Files (x86)\Lansweeper\Client on the Lansweeper Agent but the installer seams to not be foun...

mmazoyer by • Engaged Sweeper
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  • 3 replies
  • 0 kudos

The installed software is Empty

Hello, We are having 2 machines in our environment, for some reason, under Software > Installed software. They are showing "No information found". These machines showed that they had the software before, but the software list is empty now. I really d...

baoluu by • Engaged Sweeper
  • 1132 Views
  • 2 replies
  • 0 kudos

Database Scanner

Hello folks.I have downloaded the Database Scanner from Lansweeper.  When I run it, it looks like it is going to launch then pops an error stating "Invalid version"  Something went wrong when fetching the version validity.  Please check the logs".  I...

dlafleur by • Champion Sweeper
  • 943 Views
  • 2 replies
  • 0 kudos

Data stored on Lansweeper cloud sites

Hello, we currently have Lansweeper 100% on-prem, however, we would like to link it to a cloud site to take advantage of the risk insights.What data will exactly be stored on the cloud, where will it be stored geographically, and does it meet FedRAMP...

nisty by • Engaged Sweeper
  • 776 Views
  • 1 replies
  • 0 kudos

Query FileVault status on a Mac

Can/Does Lansweeper return the status of full disk encryption on a Mac? I can successfully query via SSH by running "sudo fdesetup status" Is this possible to add or where do I find it?

jmussell by • Engaged Sweeper
  • 5034 Views
  • 2 replies
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