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Resolved! Lansweeper licenses

Hello team,I have a simple question regarding licenses. I have a Lansweeper that does not have Internet Access, but I need to renew its license. I only have 100 assets.Is it possible to obtain a quote for this amount of equipment? Thank you,Enzo.

enzoly by • Engaged Sweeper II
  • 1082 Views
  • 1 replies
  • 0 kudos

Duplicate Assets

Backstory: First I want to note that we manage 2 different domains. One for County and one for City. We have a Clerk department for the County and one for City. We recently got some new PCs for the City, and I was told that since this particular PC I...

peckk by • Engaged Sweeper II
  • 696 Views
  • 1 replies
  • 0 kudos

Resolved! Helpdesk Email stopped working after upgrade to 11.1.0.11

I upgraded our LS to 11.1.0.11 last night and this morning emails to helpdesk are not getting logged and no emails are sent to agents.  If a user goes to the portal and submits a ticket from the portal, the ticket is created in LS and agents receive ...

SBaha by • Engaged Sweeper II
  • 7144 Views
  • 14 replies
  • 1 kudos

Resolved! Detect monitors automatically

I am in a new job and they are using Lansweeper and I am new to this tool. My question is this:I have a set of monitors within my Assets list,Are the monitors detected automatically?If the monitors are changed from one computer to another, are they u...

enzoly by • Engaged Sweeper II
  • 1119 Views
  • 1 replies
  • 0 kudos

Resolved! User can't login in Lansweeper internal site

Hello,I added 5 user accounts to access Lansweeper internal site and when they try to access show error login with the reason "You have no rights granted to access this website". Do I need to add more permissions? They are already with administrator+...

Mass Mapping of Credentials

Hello,I'm new to LS and would like to know if I can mass-map the Credentials to Targets, considering I have huge list of IP Scanning Target/Ranges, mapping them individually is time consuming. Any help will appreciated

Scanning Error but using agents?

Hi all, Getting a strange error, we are using agents to scan machines. But have a scanning error.  Scan issue found while scanning:No valid credentials found. Check encryption file Has anyone seen this before? Thanks 

1liminal1 by • Engaged Sweeper
  • 816 Views
  • 1 replies
  • 0 kudos