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Missing AD user in LS

Hello,Every now and again we notice a AD user is not listed in LS, although the user account exist, and other members of the same group are also available. This happens to all sorts of account (service, admin, or normal user), and not limited to any ...

LS_user24 by Engaged Sweeper
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  • 1 replies
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Resolved! Undeliverable Email

We use an outside vendor for some HR functions.  When an employee is terminated on that system, it generates an email which then creates a ticket from Do-Not-Reply@vendorcompany.com.  Obviously when closing the ticket, we get Undeliverable replies an...

MarcS by Engaged Sweeper
  • 1626 Views
  • 2 replies
  • 0 kudos

Lansweeper Shibboleth Configuration

Hello Forum,We have a Lansweeper on-prem server and would like to connect it to our shibboleth server for authentication. Does Lansweeper support shibboleth. If yes can someone point to a document or post where it has been done. Thanks

Something coworkers and I run into

So, one thing that me and my coworkers often run into and is very annoying is the Links above the tab being way to sensitive. We can have our open tabs in Lansweeper, and if we move just a little bit either the dashboard dropdown menu will cover our ...

Davpac by Engaged Sweeper
  • 1261 Views
  • 2 replies
  • 2 kudos

Resolved! Bulk delete assets?

Hello again Is there a way to bulk delete assets? I have written a report for old PCs that are no longer here, and there are about 70 assets I need to remove... what would the best way to do this be?Thanks

blighter by Engaged Sweeper III
  • 14053 Views
  • 3 replies
  • 0 kudos

Resolved! Helpdesk Actions button not showing

In my Lansweeper installation, the "Actions" button in the Helpdesk is not showing.The licence is correct and my User is set as Admin + Agent (and the user is made Agent in the general settings).I'm not able to assign Tickets or change states.Any ide...

jabe by Engaged Sweeper II
  • 3098 Views
  • 4 replies
  • 0 kudos