Lansweeper Asset Counts

[rinks]

I have a discrepancy in licensed assets in Classic vs Sites that is causing our billing to be increased by a lot. In Classic, we show 4954 licensed assets. In cloud, it is showing 8827 licensed assets. Unlike Classic, I do not see a report that shows what assets are being counted as licensed in Sites to determine if there are doubles or not. As far as I know, what is in Sites should match what is in Classic so when updates/adds/removals are done, the other platform updates as well. I don't see where we are getting almost double the assets in Cloud vs Classic.

Is there a report that can show what is being counted as a licensed asset in Sites that I can use to compare to the one in Classic?

[Obi_1_Cinobi]

Hello there!

I would recommend contacting Tech Support to see why you have this discrepancy: https://www.lansweeper.com/contact/contact-support/

If you need technical support and have issues with accessing the Support Portal, please use this URL instead: https://www.lansweeper.com/contact/contact-support-case/