General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Jira Integration not pulling in Assets

I have Jira and Lansweeper Cloud.I have added the lansweeper app to Jira.I have configured the App and added the ID.When I click on "View Associated Assets" it shows nothing under "selected" or "matched"If I search at the top for assets it does pull ...

Snag_4395f4f6.png Snag_43960504.png Snag_43960c95.png
jsizzle23 by Engaged Sweeper
  • 2408 Views
  • 5 replies
  • 0 kudos

How to manually uninstall Lansweeper Agent

Hello,I need to uninstall and reinstall LS Agent from one of my Servers. I made a mistake by not rebooting after the original uninstall, and then I tried to reinstall on top of it and I'm now getting an error when I try to reinstall. The program is n...

Direct QR-Code print (to printer with queue)

We are using a P-Touch QL-500 labelprinter which is directly connected to a windows computer. This computer is placed in our "installation area" for new notebooks (we are installing between 10-30 notebooks a week, the whole year). We wanted to direct...

Elharter by Engaged Sweeper II
  • 1339 Views
  • 3 replies
  • 0 kudos

Lansweeper News widget non-functional

Hello there! We've received some support cases regarding the Lansweeper News widget currently being non-functional. We have alerted our marketing team to look at the RSS feed so you can enjoy our Lansweeper News feed again as soon as possible.  We ap...

Obi_1_Cinobi_0-1683792519322.png
Obi_1_Cinobi by Lansweeper Tech Support
  • 8822 Views
  • 16 replies
  • 3 kudos

High Eventlog Scan time

It's taking a lot of assets in my company around 10 minutes to scan the eventlog.  I'm not scanning anything else except the default errors.  Anything I can do to lower this number?    

image.png
jb_HSI by Engaged Sweeper
  • 955 Views
  • 1 replies
  • 0 kudos

Resolved! "Clear Queue" does not work - phantom IP-Ranges and OUs

Hi,we are facing the issue that Lansweeper is scanning an IP-Range and/or a AD-OU even if it is not configured as a scanning target (anymore). It both these rogue ranges coming back everytime the scanserver finished it's "normal scans" (which are def...

maott by Engaged Sweeper II
  • 2099 Views
  • 3 replies
  • 0 kudos