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May 2024 Virtual Office Hours Recording Now Available

Hello CommunityMissed our latest virtual office hours? No worries!  You can now watch the full recording of our May 2024 session here [Recording] Virtual Office Hours May 2024 - Lansweeper Community - 74809 We covered the latest Lansweeper updates, b...

Agentkey Variable in Lsagent.ini file Linux Server

Hello, I have some doubts with the configuration of LsAgent in Linux.The LsAgent.ini file is missing an "AgentKey" variable, I have deleted everything and reinstalled again but that value still does not appear, the "lsagentconfiguration.xml" file is ...

MrNico by Engaged Sweeper III
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Resolved! Bosch VOT-320 cameras not added to assets

Hi all. I have a very strange issue that requires your assistance. I have 50+ Bosch VOT-320 thermal cameras that I need added to Lansweeper. The issue that i am having is that only the last unit scanned is saved in Lansweeper and its information repl...

Resolved! Disabled AD Assets not removing even after service restart

Hi,Has anyone experienced old disabled computer accounts still showing up and not removing from lansweeper ( 11.2.0.3) DB.Under Cleanup Options i have the following options selected Remove computers not found in on-premises Active Directory from the ...

BarryFox by Engaged Sweeper
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Helpdesk Agent access to all the tickets

Hello,I've configured some agents to have limited rights. They are part of a team that is only linked to two types of tickets. The field "Allow full access to all tickets regardless of team or type" is disabled in the configuration.Unfortunately, the...

NTIC by Engaged Sweeper
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Scanning credentials_how are they passed along

Lansweeper documentation points out the passwords of submitted creds are always encrypted and eventually these credentials are passed to assets and mail servers in order to access them. I'm looking for a bit more clarity on how the credentials are pa...

Langod88 by Engaged Sweeper
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MacBook Scanning - Missing information

Hello,I am unable to scan MacBooks properly. I followed the installation guide for LsAgent as well as set up a scanning credential, target range, linked the scanning credential to the range. All that comes through is that it was scanned properly and ...

rinks by Champion Sweeper II
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