The Lansweeper Community will be under construction as of March 2nd, 2026. This site will move to a static version—join us on Reddit to keep the conversations going. More info here.

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Hiding unused asset types

Our database is cluttered with 159 unused built-in asset types. We make use of around 35 types. We'd love to have a way to hide unused types so we don't have to sift through so many unneeded entries. I know we can't delete the built-in ones from the ...

ngb by Engaged Sweeper II
  • 1200 Views
  • 1 replies
  • 0 kudos

Treat software licenses as assets

Perfect use case: we have a Microsoft Enterprise Agreement that covers multiple licenses. There is no way to track the EA itself as an asset (we have a custom asset type called "Contract") with a relationship to the entries in the Software License Tr...

ngb by Engaged Sweeper II
  • 2033 Views
  • 1 replies
  • 1 kudos

How does Lansweeper Support work?

Hello - I am a System Engineer and our company uses Lansweeper.  I am trying to get support on how to migrate our SQL back end database to a new node.  We found the documentation on how to move SQL to a new server but I cannot find any documentation ...

File Scanning Report is Dropping Computers

I'm hoping someone may be able to help me understand what's going on with my report.I've built a "File and Registry scanning" entry  to look for a Powershell script that is found on our endpoints. It works and pulls computers that have the file after...

Helpdesk tickets / Teams access

Hi,I have configured my account with a role of administrator and agent.I have also enabled the "Allow full access to all tickets regardless of team or type" OptionMy expectation is that I would see ALL tickets regaurdless of what teams I am a part of...