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Find answers to technical questions about Lansweeper.

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Is it possible to scan vcenter tags?

Hi,  is it possible to scan vcenter tags for VMs? Our backup solution works by reading the tags assigned to VMs and would be great to have these somehow visible in lansweeper assets that are running on virtual hosts. 

hyvokar by Engaged Sweeper II
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  • 4 replies
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Asset Not Scanning in Lansweeper

I have an asset that is not scanning in Lansweeper (Access Denied) but I'm using the same credentials for all the assets.  This is the only 1 not scanning. I performed the steps in the troubleshooting suggestions but Lansweeper does not see it. 

Kimberlee by Engaged Sweeper
  • 810 Views
  • 1 replies
  • 0 kudos

Resolved! Scanning printers only in one IP Range

In our organization we have hundreds of printers and different software to manage them, so we don't want to have them all in Lansweeper. We added an exclusion so that printers are not scanned by Lansweeper. However, there was a need for printers from...

Rodney by Engaged Sweeper II
  • 2517 Views
  • 2 replies
  • 0 kudos

Asset History showing software repeatedly added/removed

We have reports setup to report on critical software not being present on assets in the org. This works well however, there are a lot of times when an asset is scanned to show the software is removed, then upon the next scan the software is shown to ...

TG1 by Engaged Sweeper II
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  • 4 replies
  • 0 kudos

Weekly Update

Hello Lansweeper Community. Here's a quick look at what's been happening in the forums this week. Hot topics: How to remove unwanted assets by type Solved: Removing unwanted assets by type - Lansweeper Community - 76140 vCenter Scanning Load Solved: ...

Cover_Community Update.jpg

Any information regarding LAN-15539

We were told by support our issue was covered under  LAN-15539 but I can't seem to find any details regarding this to make sure it is our issue. Is there an issue tracker similar to github that we can refer to when we have issues?

Switches recognized incorrectly as linux device or webserver

If SSH is used for management  the switch is listed as linux device and SNMP scanning is skipped.The lan sweeper device tester can access the switch with snmp:  "Scanning SNMP..ObjectID: 1.3.6.1.4.1.25506.11.1.166Hostname: HP ...."Any suggestions? 

ck1 by Engaged Sweeper
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  • 2 replies
  • 0 kudos