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Find answers to technical questions about Lansweeper.

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Update available but Auto-Update does not detect it

I have Auto-Update enabled on our on-prem server. Version 12.5.5.7 is out as of Sept 15th, but the update service is not detecting that a new version is out. Selecting to check for an update shows that no updates are available. The last auto-update t...

rinks by Champion Sweeper II
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Assigning Locations in Lansweeper Cloud

Hello,I installed the Lansweeper IT Agent on some devices (Autopilot devices) and scanned them with the cloud version of Lansweeper. I also scanned some devices agentlessly in our on-premises environments (across a couple of different companies). Now...

Hamoon by Engaged Sweeper
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  • 2 replies
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Lansweeper Hybrid Solutions

Hello!Would a hybrid on-prem with cloud solution work with this configuration:LS Core - VLAN, communicates with LS Cloud servicesLS Scan Server - General Network, direct outbound communication with CoreLS SQL Server - VLANLS Web Server - General Netw...

PatrickOrr by Engaged Sweeper II
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  • 5 replies
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Lansweeper Open Office Hours - October 23, 2025

Thursday, October 23, 2025 | 9:00 AM CST / 4:00 PM CET Register Today - Lansweeper Office Hours - October 2025 This October, we’re brewing up a cauldron of tips, tricks, and hidden treats to help you unlock the full magic of your IT asset intelligen...

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cvigier by Community Manager
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Lansweeper Tips & Tricks - October 2, 2025

Lansweeper Tips & Tricks - October 2025Thursday, October 2, 2025 9:00 AM CDT/ 4:00PM CET  Register Today: Lansweeper Tips & Tricks - July 2025 Join Us This October for Lansweeper Best Practices, Tips & Tricks! This fall, sharpen your Lansweeper skill...

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cvigier by Community Manager
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Resolved! Auto update enabled but not detecting updates

HiIts been noticed that our LS classic install, despite having auto update enabled for some time and updating successfully, has stopped detecting that updates to LS classic are available:Availability         Last update check: 2025-08-07 11:17:02No u...

nateg by Engaged Sweeper
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  • 6 replies
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