I copied an existing built in report (Helpdesk: Tickets created this month) that I need to sho instead tickets for the previous month every month. Today (e.g. last month), I used the line: Where htblticket.date >= '2024-07-01' And htblticket.date < '...
Hey Community, we want to use the Lansweeper Relay for the Agent communication. We can see in the client logs that the client connects to the Relay and sends the package successfully. However the Lansweeper Server is not able to pull the Information ...
Is it on the roadmap to implement custom actions in the cloud like we have in on-premise?
Hello Community! We hope you had a fantastic weekend. Here’s a look at what happened in July: July Highlights and Updates A big thank you to everyone who participated in the Lansweeper SysAdmin Day Giveaway! We were thrilled with the fantastic submis...
Hi, We're trying to get everything over to SNMPv3 and I've been having difficulty trying to make it work for Ricoh printers.Here's what I have done, checked or confirmed to be working:On the printer side:SNMP v3 is on and configured with username, pa...
I've found a few reports for EOL for software, but they were from years ago. Are there any current EOL software reports, or any ways to create such a report? I'm fairly new to Lansweeper reports. Thanks!
Hello all,through the years of using Lansweeper, i have noticed that when you mail persons that Lansweeper has the users in AD synced and what it created before. is there a way to mas merge those accounts so that we grip in the ammount of users in th...
After a recent upgrade, the helpdesk ticket link in notification emails no longer goes directly to the ticket. Instead, it goes to the login screen and - to add insult to injury - logs out any lansweeper instances open in other windows or tabs.
