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Resolved! Lansweeper Service is Missing

An ongoing issue from Friday that we are waiting for senior support for:Our Lansweeper on-prem stopped working Friday morning. Logging into the server, the Lansweeper Service was stopped. Trying to restart it did not work, it went to "restarting" the...

rinks by Champion Sweeper
  • 399 Views
  • 2 replies
  • 0 kudos

Asset types and Jira import

 Hello Community!I hope to find a solution here. I will try to explain what we are trying to achieve.Our aim is to build a proper CMDB using the Jira Assets tool, incorporating company access management and various other elements.One of the tasks is ...

SUMO by Engaged Sweeper II
  • 2498 Views
  • 10 replies
  • 1 kudos

Scan slowness

Hello everyone, I hope you are well.I have 2 Scan servers, considering an environment that has an approximate number of 30k assets. We reduced the log retention period, but the environment is very slow in updating information and/or registering new a...

AWS Public IP

Hey all,I was wondering how I can get the Public IP addresses of our EC2 Instances in Lansweeper. Everything seems to have been pulled seamlessly for what we were looking for. We do have Public IP for other instances on our on-prem devices. Is this s...