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Lansweeper Extended Virtual Question & Answer Event

Hello Lansweeper Community,To those who attended the Open Office Hours, we would like to thank you for your participation. Furthermore, we are thrilled to announce that we have an Open Office Hours Extended Question and Answer Event at our Community ...

su_1989 by Lansweeper Employee
  • 1 replies
  • 0 kudos

Linux Performance Scan Memory

HelloI am in the process of setting up the performance scan on some Linux servers.The scan itself works as well.CPU, disk usage and network monitor are displayed without errors. However, the RAM consumption remains at 0% for all machines.During the r...

Groove by Engaged Sweeper
  • 2 replies
  • 0 kudos

Export Custom Reports and Import to a new SQL Database

Hello,We had to start a fresh Lansweeper install in order to utilize the cloud features, since our old LS Classic DB was on Azure Managed Instance. We have several reports we need to migrate from the old SQL DB to the new SQL DB. I found this post ab...

Alig26 by Engaged Sweeper II
  • 3 replies
  • 0 kudos

We want your feedback: API Integrations in Lansweeper Cloud

If you have a site on Lansweeper cloud and have not tried to do an API integration yet, you might be perfect to give us some feedback on what a good experience looks like. How you can help Share your screen on a call and walk our researcher through y...

Fe by Lansweeper Employee
  • 0 replies
  • 1 kudos

Two users left out of the new ticket creation emails

Where is new ticket creation email list created?  I have two users that even though they're in all the same teams as the others, they're left out of receiving new ticket creation emails.  Can someone tell me the place in which that's determined so I ...

jroachffe by Engaged Sweeper
  • 1 replies
  • 0 kudos

Resolved! Ping only works for single asset v10.3

Hi,We've updated to v10.3 and now if we open a report (or, for example, Dashboard > with multiple assets in and select 'Ping Assets', only the one at the top of the list returns a result. The rest just go into the spinning scan wheel thing. This was ...

doone128 by Engaged Sweeper III
  • 11 replies
  • 3 kudos

Resolved! How to find biometric devices for Windows Hello

Hi,We would like to start using Windows Hello. This means also being able to login in Windows or unlock a system with biometrics: fingerprint and/or facial recognition.Not all laptops have the hardware onboard required to do this: a fingerprint scann...

edabg by Engaged Sweeper
  • 3 replies
  • 0 kudos

Windows assets stuck in scanning queue in

Since the update to v11.1.1.3 we have 398 windows assets stuck in the scanning queue.They are stuck in the queue and seem to be never scanned or removed from the queue.Before the update to v11.1.1.3 we did not have that problem.We updated from v10.6....

WuGe by Champion Sweeper
  • 6 replies
  • 0 kudos