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Rogue Devices but WITH OUR AGENT

Scenario: Our lansweeper instance discovered 5 rogue devices. I would understand it if it was simply an end user who brought something in and lansweeper discovered it via IP address.  However, these devices were all discovered via the agent.  Here's ...

FFTY by • Engaged Sweeper
  • 334 Views
  • 1 replies
  • 1 kudos

Resolved! Remove duplicated Asset to User Relations

Hey, we have duplicate asset to user relations, that were created by selecting all windows assets and creating relations by top console user. Can these somehow be removed in bulk in the GUI, or is that only possible by SQL Query?

aron__ by • Engaged Sweeper
  • 1509 Views
  • 2 replies
  • 0 kudos

Issue with Scanning

Hi Team,We are facing below challenges please help us with it.1. APs are discovered as “Linux” type.2. Servers and switches are discovered as “Printer” type3. We provided one location IP range, but devices from other regions (mainly PCs) are being di...

Resolved! Vmware ESXI Scanning Issue

At some point in the past few weeks our ESXI Hosts that used to be scanned via Vcenter ( We cannot enable MOB ) have stopped scanning in.  The scan attempts still occur but now we just get a Vmware Error Unknown Error appear on the host asset page.  ...

SW81 by • Engaged Sweeper II
  • 1901 Views
  • 4 replies
  • 0 kudos

Apple warranty Check

Has there been any progress with pulling Apple warranty info into Lansweeper? Either by API calls from JAMF or the LSAgent gathered the info. Any help is appreciated. ThanksJohnny

jxh864 by • Engaged Sweeper
  • 231 Views
  • 1 replies
  • 0 kudos

Desktop use Entra ID

Lately, my company's desktops have been using the Entra ID, which is connected to Azure AD. Before that, all these desktops were connected to an on-premise AD and a Lansweeper server also part of the on-premise AD. The Azure AD and on-premise AD are ...

AL13 by • Engaged Sweeper II
  • 506 Views
  • 3 replies
  • 0 kudos

Resolved! Wrong user scaning

Hello,We are encountering a problem when analyzing an IP address range.The user configured for this analysis is incorrect, and I can't find where this user is configured. In my scanning credentials the wrong user is not configured.And when I add the ...

No by • Engaged Sweeper
  • 1256 Views
  • 1 replies
  • 0 kudos
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