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Resolved! How to find biometric devices for Windows Hello

Hi,We would like to start using Windows Hello. This means also being able to login in Windows or unlock a system with biometrics: fingerprint and/or facial recognition.Not all laptops have the hardware onboard required to do this: a fingerprint scann...

edabg by Engaged Sweeper
  • 3 replies
  • 0 kudos

Windows assets stuck in scanning queue in

Since the update to v11.1.1.3 we have 398 windows assets stuck in the scanning queue.They are stuck in the queue and seem to be never scanned or removed from the queue.Before the update to v11.1.1.3 we did not have that problem.We updated from v10.6....

WuGe by Champion Sweeper
  • 6 replies
  • 0 kudos

Monitor not being detected if already an asset?

Hi all,Yesterday we had some new monitors delivered. I decided to add one as an asset, filled in a description and serial number. Now the monitor is connected to a machine but it will not as a detected device. I have purposely NOT set a relation from...

Scanning Server not compatible with Asset Radar

Greetings, we have installed Lansweeper 10.6.2 on a Win Server 2019 virtual machine under Hyper-V and are receiving the following error message when we try to use Asset Radar:Has anybody experienced this issue when running Asset Radar under Hyper-V? ...

DonMario73 by Engaged Sweeper III
  • 3 replies
  • 0 kudos

New menus difficult to work with

Lansweeper forced the new menu look and feel in the most recent upgrade, but it is very difficult to work with for me. Hovering over a menu to get a fly-out menu only works intermittently and trying to select from the secondary fly-out menu (especial...

Antivirus report

Hi all,i need to create a report that will show me the following information:Asset name, IP, domain, logged on user, MAC, location, building, if AV is installed, if yes what type, if it's updated, if it's activated.I seen many reports but none of the...

eranavni by Engaged Sweeper II
  • 2 replies
  • 0 kudos