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Unlink from cloud greyed out

Hi all,Ive just upgraded my LS installation to 11.1. Everything was going well until i linked it to the cloud installation.I accidently linked the on prem to the wrong cloud login. I realised i'd used the wrong account which was vanilla. The original...

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Software Inventory by IP range address

Good morning,I need to run an export of all the software installed on a given company ( which has no domain but I have it broken down by IP address ), breaking them down by client so that at the end as a result comes out the name of the client and al...

Nico_Uk by Engaged Sweeper
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Switches lost all port information

We are still on 10.6.2.0 and over night all our switches no longer have their hostnames or the port information.  I confirmed all the snmp communities are correct and can use device tester to get the hostnames using the correct community string.     ...

High CPU usage after after upgrade to 11.1.1.3

I was running 11.1.0.10 and upgraded this week to 11.1.1.3. Now CPU usage is 50-60% of the total CPU in the task manager.  Lansweeper is installed on a virtual Server 2019 with no changes made to the OS before the upgrade. 

fbg by Engaged Sweeper III
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Images from Helpdesk to Email Not Fully Displaying 11.x

Ever since we upgraded to 11.x I have noticed that the images from the helpdesk are not fully displaying like how they did in 10.x and previous versions. At times if it's just one image then it maybe will display but more often than not it does not a...

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rorders by Engaged Sweeper II
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