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Forum Posts

3rd party Agent notification by E-mail

HelloWe work with 3dr party for IT support.I’m looking for was way to put the ticket data into e-mail notification when assigning to Agent.At the moment, Lansweeper send an e-mail notification to inform the Agent that here is a ticket assigned to the...

Daniel_1 by Engaged Sweeper
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  • 1 replies
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API Usage - Iterating Over Pages

I am currently trying to get all software on our assets using 'softwareListWithCursor', but I'm having issues with getting past the pagination limit on the response. It seems that I'm limited to 500 results per request, and in order to get the next p...

seandtms by Engaged Sweeper
  • 1420 Views
  • 1 replies
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Resolved! Certificate to create thumbprint for O365 scanning

See the following article.   Under the certificate section, I'm wondering if anyone has a suggestion on where they've obtained this certificate and instructions on creating it? https://community.lansweeper.com/t5/scanning-your-network/creating-a-micr...

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andejo55 by Engaged Sweeper II
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  • 2 replies
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Resolved! Best Method of Scanning Remote Workstations?

*New customer* In short, which scan method do most customers use to scan remote workers' laptops? I can see how WMI may prove to be impractical because it would need to be scheduled at the exact time someone's PC is both online and connected to VPN. ...

Images in sent mail not showing

The images in mails sent from the helpdesk are not showing, they show an error "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location"I have checked and i...

Simon_S by Engaged Sweeper
  • 2832 Views
  • 5 replies
  • 1 kudos

Windows Cluster Logs

We have a windows cluster and logs just stopped populating. If you go to windows cluster/windows cluster log the last time the logs updated was back in January. I went over this linkhttps://community.lansweeper.com/t5/scanning-your-network/scanning-w...

mike1013 by Engaged Sweeper II
  • 1982 Views
  • 3 replies
  • 0 kudos