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Resolved! Move Lansweeper Installation - New Server

HiI have read the knowledge base article on what needs to be done to move Lansweeper to a new server.The Process I will follow is below, but i dont understand why I would need to run the SQL scripts if the Database that will be used will be the same ...

Hertel by Engaged Sweeper
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exclude from the exclude

Hi all, I have IP ranges that I excluded but I still need to scan some servers in it but not the entire range. if I try to scan manually with lspush or add the assets I need from that range it's not being added. any advice on how I can exclude IP ran...

eranavni by Engaged Sweeper II
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  • 1 replies
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Couple of Queries

Hi we are testing Lansweeper helpdesk and had a couple of queries. Is it possible to automatically CC our common email id for all tickets raised?We wanted to stop incoming email from generating new tickets however it should be able to update existing...

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All of a sudden being prompted to log into console

So we have integrated windows authentication enabled, and it's worked for almost 4 years.   All of a sudden though, that is no longer working, starting yesterday.   We haven't updated LS recently (we're already up to date) and no changes have been ma...

pryan67 by Champion Sweeper II
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Helpdesk - Ticket Filters - Search

Hi,When I want to find a ticket that contains one or more words, it only returns the tickets of the current year (or the last modifications of ticket. He does not look in previous years !Is there a way that in the 'Search' section he can search in al...

StevenB by Engaged Sweeper
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  • 3 replies
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Resolved! History tab sluggish

We have noticed that when you choose a end users device and then clicking on the history tab it can take 3-5 minutes to open. I noticed that the cpu usage on the server is high 80-95 percent during this time causing this issue. Once the CPU drops dow...

mike1013 by Engaged Sweeper II
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