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Lansweeper Reports and Power BI Integration

We recently upgraded from Lansweeper Pro to Lansweeper Enterprise, which, according to the Lansweeper article, provides full API access. As part of our efforts to integrate Lansweeper reports into Power BI for dashboarding, we attempted to pull data ...

Giri_S by • Engaged Sweeper
  • 993 Views
  • 1 replies
  • 0 kudos

Cloud Agent Installation Error 0x3D, 0x3E

Error 0x3D - The printer queue is fullError 0x3E - Space to store the file waiting to be printed is not available on the server I'm getting these errors on a couple dozen endpoint PCs when trying to install the cloud agent (IT Agent 4.1.2). These see...

Lee-TG by • Engaged Sweeper II
  • 252 Views
  • 2 replies
  • 0 kudos

Adding additional Site Owners

We had a user that was the only Site Owner for Lansweeper.   He's no longer with the organization so I'd like to remove him and add a different user as Site Owner.  There is a KB on 'Adding owners to a Cloud Site', but I'm not seeing the On/Off toggl...

Resolved! Connect On Prem Lansweeper to JSM Cloud

I currently have a client that installed Lansweeper On Prem, and wants to integrate it to JSM cloud. I see that we can use the app "Lansweeper Integration for Jira Service Management Assets" to import the data from LS into JSM. The documentation stat...

jpiechur by • Engaged Sweeper
  • 926 Views
  • 1 replies
  • 1 kudos

Not all devices showing in report

I created a report to show certain asset models. When ran, it only lists 5 assets when there are at least 15. If I look at one of the assets that is not listed and click its model type, the same 5 I see in the report are only listed. It does not even...

ricktgray by • Engaged Sweeper II
  • 7983 Views
  • 10 replies
  • 1 kudos

VMI Error - WMI is Unavailable

Hello team.A change was made to the network, and a new firewall was added to perform a network segmentation. I moved a workstation behind the new firewall. I tried to perform a new scan on the workstation but it is giving me the following error:RPC U...

Enzo by • Engaged Sweeper
  • 406 Views
  • 5 replies
  • 0 kudos