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Find answers to technical questions about Lansweeper.

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Tracking Warranty Replacements Records

Hi, Is there any effective way track warranty replacements records. I need to keep records of the date of warranty, replaced items, and their prices. I've been utilizing the custom field feature, but it's proving to be ineffective and unclear. Any re...

Exclude VPN discovered assets

Hi, We're just starting with setting up our Lansweeper scanning server and are still working in a test group. Although we are currently only scanning +- 60 devices with the LsAgent, i already have some unwanted results. When the  user works from home...

Windows 10 scanning issues

Windows 10 machines are not being scanned.  We are getting access denied errors, however the windows 7 machine are being scanned with the same credentials.

Cloud Lansweeper Azure SQL Managed Instance

Hi,Are there any plans to support Azure SQL Managed instance with Cloud Lansweeper? Our DB is currently on Azure SQL Managed instance, but we can't utilize the Cloud portion since it doesn't support Managed Instance. Is there an ETA for this capabili...

Alig26 by Engaged Sweeper II
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  • 5 replies
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Resolved! Alerts for assets added via lsagent

I am in charge of our asset system and finally have all of our assets scanned via lsagent and updated with user information.  My fellow techs apparently find it difficult to edit an asset and add an owner and location.  Is it possible to setup an ale...

Resolved! "Default location" on cloud LanSweeper

Hi, On the cloud LanSweeper, I go to All Assets and I see an asset call "Default location". Is this considered and asset? Does it count as an asset? Can I remove it and will it come back?  

THUSER by Engaged Sweeper II
  • 2011 Views
  • 1 replies
  • 0 kudos

Resolved! Exclude certain assets in LanSweeper cloud

Hi, Can I exclude certain assets from LanSweeper? For example, I do not need monitors showing up on the assets section. I saw a few articles but it is pointing to the Classic Lansweeper. Is there a cloud version on excluding Assets? Thanks  

THUSER by Engaged Sweeper II
  • 2380 Views
  • 2 replies
  • 0 kudos