have updated office 2016 software on my computer and the asset has been scanned and synced with the cloud, the security insights list still lists last successful scan for that machine BOSS5810 as 4 days ago?
please see attached document for details CVE-2020-1193 is detected but when applying the suggested remediation from Microsoft kb4484466 for 32 bits office 2016 I get message that no applicable product is found, any ideas?
How do we accosciate many emails to one user? Some users have multiple email accounts. When they place tickets, only one is linked to their AD related Lansweeper user account. How can we fix this?
I'm pretty sure I used to insert images from local link instead of just 'url', prior to the latest upgrade, which I performed earlier today. Did something change or do I need to change a setting now in order to insert an image into a ticket comment t...
All of a sudden the Open C$ action has stopped working, when I click on it I get the vbs file that opens Set objShell = CreateObject("Shell.Application")objShell.ShellExecute WScript.Arguments(0), "", "", "", 1 nothing has changed on our end, it does...
is there any way to allow lansweeper to show Drive size and amount of storage used in regards to NAS Synology and NAS Nimble units I tried OID's for the Synology and it could not get info.
The ADD button does not appear at the top right of the scan target page.No assets are available from my lansweeper OT hub, and my OT HUB is sync and UP on my app.lansweeper.com
Windows software Tencent WeChat for PC didn't show up for all installed PCs. Only few PCs show in software report. Should it caused by software name is Chinese characters?
