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Find answers to technical questions about Lansweeper.

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Total License Utilization

We have total of 4000 licenses for Lansweeper and it appears that i've reached 95%(equivalent to 3,800) utilization already. But upon checking on our dashboard it reflects that I only have a total of 3,639(under Dashboard> Hardware>Computer Model Ove...

RayPamps23 by • Engaged Sweeper II
  • 3872 Views
  • 3 replies
  • 0 kudos

Helpdesk navigation

Hi,We use the helpdesk quite intensively.A useful feature that I am missing is a simple way to navigate through the different helpdesk tickets.Suppose I start from a (filtered) list of tickets.When I am in a detail view of a ticket it would be useful...

Bulk Update Scanning Schedules

I have heard that you can edit the scanning schedules in bulk by connecting directly to the database. Does anyone have to SQL query on how to do this? Many Thanks if you share!

JohnnyRob by • Engaged Sweeper
  • 2749 Views
  • 1 replies
  • 0 kudos

Consulting Assets With an Expired License

Hi,Once my license is expired, can I still view and consult my assets history? I already have almost 1000 assets and all its history scanned and saved on Lansweeper, and I wanna keep this saved for future searches, once we will update our Lansweeper ...

fcabral by • Engaged Sweeper
  • 2360 Views
  • 1 replies
  • 0 kudos