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LSAgent Wrong Domains for Users

We have multiple domains for user accounts, and on computers that are in Domain 1 with users logged in from Domain 2, the asset page for the computer will be list as Domain1/username despite users not having accounts in that domain. It makes it so w...

Helpdesk API

Hello Everyone,I have created a basic web form for my end users to create tickets with. See code below. I am trying to add multiple custom fields to this and find myself coming up short. If you have a working solution for this can you post or send ...

Lansweeper v. 7.0.110.2 does not show the status of antivirus on server

Hi,I am using Lansweeper v. 7.0.110.2.I discovered that on all server OS, it does not show the status of antivirus on server whether up to date or out of date.But it shows the status on all laptops and desktops.Regards,Bisi.

Total License Utilization

We have total of 4000 licenses for Lansweeper and it appears that i've reached 95%(equivalent to 3,800) utilization already. But upon checking on our dashboard it reflects that I only have a total of 3,639(under Dashboard> Hardware>Computer Model Ove...

Helpdesk navigation

Hi,We use the helpdesk quite intensively.A useful feature that I am missing is a simple way to navigate through the different helpdesk tickets.Suppose I start from a (filtered) list of tickets.When I am in a detail view of a ticket it would be useful...

Recording history of IP address for device

Hi,Is there a way to record the history of the IP addresses that have been allocated to a device.and then a way to report on that?

LsAgent for Ubuntu 12 i686

Hi All,anyone know if there are incompatibility problems with LsAgent and Ubuntu 12 i686ThanksRegards

Bulk Update Scanning Schedules

I have heard that you can edit the scanning schedules in bulk by connecting directly to the database. Does anyone have to SQL query on how to do this? Many Thanks if you share!

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