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Resolved! Windows 10 Version Number Wrong?

Anybody have any idea as to why the 'Version' number doesn't change within Lansweeper for newer versions of Windows 10? I've created a report that shows me what I actually want to see but if you go to, for example, a Windows 10 20H2 or 21H1 asset, th...

doone128 by • Engaged Sweeper III
  • 12908 Views
  • 6 replies
  • 2 kudos

HP Warranty is not working

Dear All,I am trying to collect the warranty status from the Assets, however, the date is different from the HP website.If I enter with SN from the PC, the date is correct on the website and not in the LS.Anyone can help me plz?Thanks in advance,Maur...

malciati by • Engaged Sweeper II
  • 3569 Views
  • 1 replies
  • 1 kudos

Question about Computer Processes Overview

I'm currently evaluating Lansweeper in a small test environment consisting of a single Windows server (where Lansweeper is installed) and 3 Linux host. We have a requirement to capture the running OS processes on Window, Linux and UNIX assets. I re...

Https

Want to use Https for all connections to Lansweeper so created a new crt, sent it off to Entrust to have it signed. Received the new cert back and followed steps required to install it, thumbprint copied, etc. Lansweeper will not connect when attempt...

jjw100453 by • Engaged Sweeper
  • 2929 Views
  • 1 replies
  • 0 kudos

Deployment Installation Notification

Hi Guys,Looking to see what everyone else does in regards to an installation notification for packages where the user needs to be out of the application? One of our applications is used heavily by staff, but for the update to occur, I need them to b...

IP scanning stuck on label printers

Hello everybody,Our scan server gets stuck when it needs to scan label printers.Basically, it constantly keeps busy IP processing slots for days, and the only way to get rid of it is to restart the LS scan server.We have 4 label printers in our netwo...

Prur-IT-o by • Engaged Sweeper II
  • 1681 Views
  • 0 replies
  • 0 kudos

LsAgent uninstalled itself (Windows 10 Enterprise)

Hi,LsAgent seems to be uninstalling itself on some systems. There are two scenarios we see: 1. LsAgent directory is intact and the LsAgent sends regular reports, but it does not show up in the software list. 2. LsAgent is completely removed. Has an...

ktran70 by • Engaged Sweeper
  • 10371 Views
  • 8 replies
  • 0 kudos