This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Community FAQ

General Discussions

Find answers to technical questions about Lansweeper.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Topics in this forum

Sign in/Join

Duplicate Asset 1 Mac address, 1 domain\computer\1

Another duplicate asset question...I have one virtual machine that started showing up twice under assets. I've tried deleting both several times and both keep showing up. 1 chooses the MAC address for whatever weird reason in the AssetUnique field ...

skilley80 by • Engaged Sweeper
  • 19395 Views
  • 13 replies
  • 2 kudos

Resolved! Active Directory scan returns all users not my users

I have the same setup for AD computers, and AD userscanning targetsou=123,ou=ABC,dc=Company123,dc=net (123_ABC)It works for computers. I only get assets where ou=123Users I am getting all the users in ABC not 123Ou123 is a subfolder of ABCAny idea w...

Email Notifications for AD Users

After a ticket is submitted via the HelpDesk console and an agent has responded, is there a setting or option to have an email notification sent to that specific AD user notifying them of the response to their ticket? We have numerous users whose pri...

Vrogers by • Engaged Sweeper II
  • 6636 Views
  • 3 replies
  • 0 kudos

How EXACTLY Does LS Count Assets?

I received a notification that my scanning license asset limit is currently at 95%. So I am beginning the daunting task of trying to find where assets are being counted, if there are any duplicates, whether I can exclude them, etc.How does LS ACTUAL...

mhammond by • Champion Sweeper
  • 17516 Views
  • 10 replies
  • 1 kudos

Lansweeper support levels

Hi, based on support inquiry, I received this support level descripton by email:"Monday to Thursday 08.30 - 12.00 | 13.00 - 20.00 CET and Friday 08.30 - 12.00 | 13.00 - 17.00 CET.Our technical support is exclusively over email which also makes it eas...

aldo22 by • Engaged Sweeper
  • 7501 Views
  • 5 replies
  • 0 kudos

What happened to the Drivers?

Hey there!I may be late to the party but for about 6 months lansweeper doesn't show driverversions anymore.Or rather:for example: the intel gfx driver won't show up the in the software inventory anymore.we haven't changed anything regarding scanning ...

Top Kudoed Authors
View all