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Dell Monitors Warranty Info

Hi All,New to Lansweeper and have been looking at the warranty lookups.I have entered the monitors Dell Service Tag into the serial number field (same a dell laptops).I still don't have warranty info populating.Is there something I have missed?Cheers...

Asset Radar Bug

It appears that asset radar is associating names of devices to mac addresses that dont belong to them.58:97:BD:07:4F:50 ABC-4321-R01 192.168.0.70The MAC address matches up to the name of the device, but the IP address being associated to this record ...

Server Log reporting errors with LDAP

This morning I happened to notice many repetitions of this in my server log. It had not seen it before, and it specifies two servers that are a part of my org, but I have never setup them up as LDAP authorities in LS. CONFUSION! Can anyone offer some...

jshride by • Engaged Sweeper II
  • 6959 Views
  • 3 replies
  • 1 kudos

Deployment fail then succeed

Any time I try to deploy anything, the first attempt fails and the second identical one works with no issues. Any idea on how to solve it? This is 3 different clients in a row.

alandg by • Engaged Sweeper
  • 1746 Views
  • 0 replies
  • 1 kudos

Creating new columns from specific TLS registry values

Hello, I am attempting to have each host name become their own rows and the values of certain registry keys become their own columns. So for example, I would like the the values in the 'Enabled' field of TLS registry keys to be their own column. The ...

ElChiefo by • Engaged Sweeper
  • 1944 Views
  • 0 replies
  • 0 kudos

Call From Sales

I have sent several emails over the last two weeks and have not yet received a reply to several questions I have after running a trial. Is there a phone number I could call for someone in sales? I emailed sales and support both. I believe someone i...

adutton by • Engaged Sweeper
  • 2024 Views
  • 0 replies
  • 0 kudos

Lansweeper assets not being Scanned

I cannot figure out why some of our assets are not being scanned. They have been initially scanned before. Here is the lsagentlog.txt : 2020-06-05 14:28:23,805 [1] INFO Starting Lansweeper Agent Service2020-06-05 14:28:23,869 [7] INFO === Service s...