We’re currently experiencing a high volume of support requests, which may result in longer response times — thank you for your patience and understanding.
Hi allMy first post here, so I am hoping this are placed in the right place.I have been using Lansweeper for more than 2 years now, and haven't been seeing any major problems with it, before now Every time I ask my Lansweper server to scan my AD for...
HelloI have just installed Lansweeper and the first scan (from a Windows PC) show my Apple Mac Mini with the Asset Type of 'Windows'.There appears to be no way to change this. How can I get the correct result?CheersJames
After upgrading the installation to the current release, the LanSweeper site opens but I see the same landing page as our end users. I have to enable Admin Login to access any of the console features. My account has the Admin Role defined but my acco...
I've got two sets of assets with strange behavior. These are two physical Hyper-V Servers:server1 - 192.168.100.100server2 - 192.168.100.102Each with an HPE iLO asset:server1ilo - 192.168.100.101server2ilo - 192.168.100.103Server1 and server2 both ru...
Our business is moving away from our parent domain that we have been embedded with for an extensive time. Both are building new domains. We are building out new domain and not carrying over any SID history for accounts. How will this affect the ticke...
How can I include a link back to the original lansweeper ticket through the users email? This link would give the option to link back to the ticket without having to log back in or reply to the email, but can see all of the notes on their help desk p...
