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LsAgent group

Hi,there is a way (or script) to move many assets in one shot to an lasagent group?ThanksSylvain

Cisco Switch VLAN ID from SNMP

We have Cisco switches that we are scanning with SNMP and we get a lot of great information!We are however missing the ID/number of the VLAN (like "1234") of each port, we can see with Wireshark that it is collected under OID 1.3.6.1.4.1.9.9.68.1.2.2...

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Erikƅ by Engaged Sweeper
  • 1495 Views
  • 2 replies
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Resolved! Unable to log support cases

I am unable to log support cases.  I am greeted with this message when creating a case.Sorry an unexpected issue occurred, please follow the instructions below to notify our team.

SW81 by Engaged Sweeper II
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  • 1 replies
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Lansweeper Office Hours - May 2025

Lansweeper Office Hours - May 2025 Thursday, May 22nd 2025 | 9:00 AM CST/ 4:00 PM CET Register Here: Lansweeper Open Office Hours - May 2025 Spring into efficiency with our May Open Office Hours! Whether you’re looking to optimize your asset managem...

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cvigier by Community Manager
  • 857 Views
  • 0 replies
  • 1 kudos

Resolved! Error During lansweeperdb backup

I am attempting to update the lansweeper software and following the steps to back up the database beforehand. Services are stopped and my account has permissions. I have received an error stating "Cannot use the backup file -filePath- because it was ...

Resolved! Helpdesk Email stopped working after upgrade to 11.1.0.11

I upgraded our LS to 11.1.0.11 last night and this morning emails to helpdesk are not getting logged and no emails are sent to agents.  If a user goes to the portal and submits a ticket from the portal, the ticket is created in LS and agents receive ...

SBaha by Engaged Sweeper II
  • 13052 Views
  • 15 replies
  • 1 kudos

migrate different server database data lost

I try to migrate the lansweeper on windows 2012R2 to windows 2019I refer the information as below website https://community.lansweeper.com/t5/lansweeper-maintenance/move-your-lansweeper-installation-to-a-different-server/ta-p/64270 the lansweeper the...

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chengyang by Engaged Sweeper
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  • 6 replies
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