General Discussions

Find answers to technical questions about Lansweeper.

cancel
Showing results forĀ 
ShowĀ Ā onlyĀ  | Search instead forĀ 
Did you mean:Ā 

Topics in this forum

Migrating from Credential based Scanning to LSAgent

We are trying to move away from Credential Based scanning to LSAgent, we have Deployed the LSAgent to our Windows fleet and can see the devices listed under 'LSAgent Scanning' but now appear to be having scanning issues. It looks like LANSweeper is s...

MikeS by Engaged Sweeper
  • 1301 Views
  • 1 replies
  • 0 kudos

No Asset Relations in Sites

Hello all,We are having an issue looking up a users assets in Sites. Using on-prem previously, we could assign assets (laptops, monitors, docks, headsets) to a user by their AD account. We can do this in Sites, however when searching for the users li...

rinks by Champion Sweeper II
  • 843 Views
  • 2 replies
  • 0 kudos

LsAgent group

Hi,there is a way (or script) to move many assets in one shot to an lasagent group?ThanksSylvain

Cisco Switch VLAN ID from SNMP

We have Cisco switches that we are scanning with SNMP and we get a lot of great information!We are however missing the ID/number of the VLAN (like "1234") of each port, we can see with Wireshark that it is collected under OID 1.3.6.1.4.1.9.9.68.1.2.2...

Screenshot 2025-05-08 135845 2.png Screenshot 2025-05-08 135405 3.png
Erikƅ by Engaged Sweeper
  • 1503 Views
  • 2 replies
  • 0 kudos

Resolved! Unable to log support cases

I am unable to log support cases.  I am greeted with this message when creating a case.Sorry an unexpected issue occurred, please follow the instructions below to notify our team.

SW81 by Engaged Sweeper II
  • 987 Views
  • 1 replies
  • 0 kudos

Lansweeper Office Hours - May 2025

Lansweeper Office Hours - May 2025 Thursday, May 22nd 2025 | 9:00 AM CST/ 4:00 PM CET Register Here: Lansweeper Open Office Hours - May 2025 Spring into efficiency with our May Open Office Hours! Whether you’re looking to optimize your asset managem...

Community events 1008X350.webp Screenshot 2025-05-08 160939.webp
cvigier by Community Manager
  • 871 Views
  • 0 replies
  • 1 kudos